Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Incredible travel perks
Employee stock purchase plan
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a globally renowned hospitality company known for its exceptional hotel and resort experiences. Established with the vision to fill the earth with the light and warmth of hospitality, Hilton has grown into a world leader in the travel and lodging industry. With a rich history of serving more than 3 billion guests worldwide, Hilton offers a diverse portfolio of world-class brands, each dedicated to delivering memorable and personalized hospitality experiences. The company prides itself on its award-winning workplace culture, having been recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune. This recognition stems from Hilton's unwavering commitment to employee engagement, diversity, inclusion, and fostering a supportive work environment. Hilton values integrity, leadership, teamwork, ownership, and a sense of urgency, embedding these core values into every aspect of its operations and culture.
As a Restaurant Supervisor at Hilton, you play a pivotal role in enhancing the guest experience through exemplary leadership and operational oversight in one of the hotel’s dining outlets. This is a dynamic full-time position focused on supporting daily restaurant operations while championing the highest standards of guest service and food quality. You will supervise and participate in daily activities to ensure that guests receive exceptional service and that the outlet operates efficiently and profitably. This role demands a passion for hospitality, keen organizational skills, and an ability to inspire and guide a dedicated team to achieve excellence. By working closely with staff, you help create an inviting, warm atmosphere that reflects Hilton’s brand promise and delivers a memorable dining experience for every guest.
The Restaurant Supervisor is not only responsible for operational success but also plays an important part in promoting revenue growth by supporting marketing initiatives and up-selling techniques. Ensuring compliance with health and safety regulations remains a critical part of this role, emphasizing the wellbeing of both guests and team members. Hilton supports its employees with a comprehensive benefits package designed to promote wellbeing and work-life balance. These benefits include incredible travel perks such as deeply discounted stays at Hilton hotels worldwide, an employee stock purchase plan offering a 15% discount, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and robust retirement plans.
Joining Hilton means becoming part of a culture that fosters continuous growth, career development, and a shared commitment to hospitality excellence. Whether you are beginning your career or advancing it, Hilton provides unmatched opportunities to thrive and make a lasting impact. If you are driven by a passion for hospitality, leadership, and teamwork, and aspire to create exceptional guest experiences, Hilton invites you to join their award-winning team and be a part of shaping the future of hospitality.
As a Restaurant Supervisor at Hilton, you play a pivotal role in enhancing the guest experience through exemplary leadership and operational oversight in one of the hotel’s dining outlets. This is a dynamic full-time position focused on supporting daily restaurant operations while championing the highest standards of guest service and food quality. You will supervise and participate in daily activities to ensure that guests receive exceptional service and that the outlet operates efficiently and profitably. This role demands a passion for hospitality, keen organizational skills, and an ability to inspire and guide a dedicated team to achieve excellence. By working closely with staff, you help create an inviting, warm atmosphere that reflects Hilton’s brand promise and delivers a memorable dining experience for every guest.
The Restaurant Supervisor is not only responsible for operational success but also plays an important part in promoting revenue growth by supporting marketing initiatives and up-selling techniques. Ensuring compliance with health and safety regulations remains a critical part of this role, emphasizing the wellbeing of both guests and team members. Hilton supports its employees with a comprehensive benefits package designed to promote wellbeing and work-life balance. These benefits include incredible travel perks such as deeply discounted stays at Hilton hotels worldwide, an employee stock purchase plan offering a 15% discount, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and robust retirement plans.
Joining Hilton means becoming part of a culture that fosters continuous growth, career development, and a shared commitment to hospitality excellence. Whether you are beginning your career or advancing it, Hilton provides unmatched opportunities to thrive and make a lasting impact. If you are driven by a passion for hospitality, leadership, and teamwork, and aspire to create exceptional guest experiences, Hilton invites you to join their award-winning team and be a part of shaping the future of hospitality.
Job Requirements
- High school diploma or equivalent
- Experience in restaurant or hospitality industry
- Ability to lead and manage a team
- Strong communication skills
- Knowledge of health and safety standards
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant supervision or management
- Strong leadership and interpersonal skills
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
- Knowledge of health and safety regulations
- Customer service orientation
Job Duties
- Supervise daily restaurant operations including ensuring guest service standards and compliance with policies
- Deliver exceptional guest experiences by monitoring product and service quality and addressing issues
- Guide the team through each shift by providing on-the-floor supervision and mentoring
- Assist with implementing marketing initiatives and up-selling techniques to promote sales
- Maintain compliance with health, safety, sanitation, and alcohol regulations
- Foster a positive and productive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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