Job Overview
Benefits
Discounted travel
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
retirement plans
Job Description
Hilton is a globally renowned hospitality company known for its commitment to delivering exceptional guest experiences at its world-class hotels and resorts. With a legacy that spans over a century, Hilton has grown to become one of the most recognized and respected hospitality brands in the world. The company operates a diverse portfolio of hotels under various distinguished brands, catering to all types of travelers, from business professionals to vacationing families. Hilton's dedication to quality service, innovation, and sustainability are at the core of its operations, ensuring that guests enjoy not only comfort and luxury but also a memorable stay every time they visit. The company's global presence and continuous growth provide abundant career opportunities for individuals passionate about making a difference in the hospitality industry.
The role of a Food & Beverage Supervisor at Hilton is pivotal in fostering the exceptional hospitality that the company is known for. This position involves actively supporting daily operations at one of Hilton's hotel dining outlets and spearheading efforts to create memorable dining experiences for every guest. The Food & Beverage Supervisor will be responsible for ensuring that guest service standards and product quality meet the high expectations of Hilton, while also maintaining compliance with all operational policies and procedures. In this capacity, the supervisor will play a vital role in leading the team through each shift, providing on-the-floor supervision, assisting with scheduling, and mentoring team members to encourage a positive, collaborative, and productive work environment.
Beyond managing day-to-day operations, the Food & Beverage Supervisor at Hilton directly contributes to the growth and profitability of the hotel by assisting with marketing initiatives and up-selling techniques that promote food and beverage sales. This role requires a strong commitment to upholding health, safety, sanitation, and alcohol awareness regulations, thereby ensuring the well-being of both guests and team members. The supervisor is also expected to monitor guest satisfaction levels closely, addressing any issues promptly and making continuous improvements to enhance the overall dining experience.
Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and urgency guide the behavior and mindset expected from every team member, including Food & Beverage Supervisors. The company places great emphasis on creating a supportive and inclusive workplace culture where each individual can thrive professionally and personally. Team members at Hilton enjoy a variety of exceptional benefits, such as deeply discounted travel opportunities, employee stock purchase programs, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These perks demonstrate Hilton's commitment to its employees' well-being and work-life balance.
As a Food & Beverage Supervisor at Hilton, you have the unique opportunity to join an award-winning workplace culture that has been repeatedly recognized as one of the World’s Best Workplaces by Great Place to Work and Fortune. If you are passionate about hospitality and want to be part of a global leader that values your contributions and supports your career advancement, Hilton offers an inclusive environment where you can make a lasting impact. Join the Hilton team and help make every guest stay magical while building a rewarding career in the dynamic hospitality industry.
The role of a Food & Beverage Supervisor at Hilton is pivotal in fostering the exceptional hospitality that the company is known for. This position involves actively supporting daily operations at one of Hilton's hotel dining outlets and spearheading efforts to create memorable dining experiences for every guest. The Food & Beverage Supervisor will be responsible for ensuring that guest service standards and product quality meet the high expectations of Hilton, while also maintaining compliance with all operational policies and procedures. In this capacity, the supervisor will play a vital role in leading the team through each shift, providing on-the-floor supervision, assisting with scheduling, and mentoring team members to encourage a positive, collaborative, and productive work environment.
Beyond managing day-to-day operations, the Food & Beverage Supervisor at Hilton directly contributes to the growth and profitability of the hotel by assisting with marketing initiatives and up-selling techniques that promote food and beverage sales. This role requires a strong commitment to upholding health, safety, sanitation, and alcohol awareness regulations, thereby ensuring the well-being of both guests and team members. The supervisor is also expected to monitor guest satisfaction levels closely, addressing any issues promptly and making continuous improvements to enhance the overall dining experience.
Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and urgency guide the behavior and mindset expected from every team member, including Food & Beverage Supervisors. The company places great emphasis on creating a supportive and inclusive workplace culture where each individual can thrive professionally and personally. Team members at Hilton enjoy a variety of exceptional benefits, such as deeply discounted travel opportunities, employee stock purchase programs, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These perks demonstrate Hilton's commitment to its employees' well-being and work-life balance.
As a Food & Beverage Supervisor at Hilton, you have the unique opportunity to join an award-winning workplace culture that has been repeatedly recognized as one of the World’s Best Workplaces by Great Place to Work and Fortune. If you are passionate about hospitality and want to be part of a global leader that values your contributions and supports your career advancement, Hilton offers an inclusive environment where you can make a lasting impact. Join the Hilton team and help make every guest stay magical while building a rewarding career in the dynamic hospitality industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage or hospitality supervision
- Ability to work flexible hours including weekends and holidays
- Basic computer skills
- Strong organizational skills
- Ability to work under pressure
- Customer service oriented
Job Qualifications
- Experience in food and beverage or hospitality supervision
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Knowledge of health, safety, sanitation, and alcohol regulations
- Ability to handle guest concerns effectively
- Basic understanding of marketing and sales techniques
Job Duties
- Supervise daily restaurant operations, including guest service standards and product quality
- Deliver exceptional guest experiences by monitoring product and service quality and addressing issues
- Guide and mentor the team during each shift, assist with scheduling
- Contribute to revenue growth through marketing initiatives and up-selling techniques
- Uphold health, safety, sanitation, and alcohol awareness compliance
- Maintain high standards of guest and team member wellbeing
Job Location
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