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Food & Beverage Supervisor, Serrano Vista Cafe
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
San Manuel is a prominent hospitality and gaming establishment situated in the Inland Empire, known for its expansive casino and resort facilities. As one of the largest private employers in the region, San Manuel has built a reputation for excellence in service, employee development, and community engagement. The organization deeply values the growth, well-being, and career advancement of its team members, fostering an environment of collaboration, professionalism, and continuous improvement.
The Supervisor, Food and Beverage role at San Manuel Casino and Resort is a pivotal position responsible for the efficient scheduling and oversight of subordinate employees in the food... Show More
The Supervisor, Food and Beverage role at San Manuel Casino and Resort is a pivotal position responsible for the efficient scheduling and oversight of subordinate employees in the food... Show More
Job Requirements
- Associate’s degree in hospitality management, food service, business, or a related field
- Minimum of two years of restaurant or customer service experience
- Must possess strong leadership and people management skills
- Must be able to delegate, multi-task, lead, and prioritize effectively
- Must maintain confidentiality and comply with legal standards
- Must be proficient in English communication
- Must be able to perform simple mathematical operations
- Must obtain and maintain Responsible Beverage Service certification
- Must obtain and maintain ServSafe certification
- Must comply with the San Manuel Tribal Gaming Commission regulations when applicable
- Must be able to work evenings, weekends, and holidays
- Physical capability to exert up to 40 pounds occasionally
- Must present a neat, clean, and well-groomed appearance
Job Qualifications
- Associate’s degree in hospitality management, food service, business, or a related field
- Minimum of two years of restaurant or customer service experience
- Related, relevant, and/or direct experience may be considered in lieu of educational requirements
- Proficient in Microsoft Office including Outlook, Excel, and Word
- Strong leadership and people management skills
- Ability to collaborate and motivate others effectively
- Ability to delegate, multi-task, lead, and prioritize in a fast-paced environment
- Organizational and time management skills
- Ability to maintain confidentiality and comply with legal and regulatory requirements
- Effective communication skills in English
- Ability to perform basic mathematical operations
- Friendly and efficient service-oriented attitude
- Ability to work well under pressure
Job Duties
- Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while following Enterprise service standards
- Prioritizes training and understanding of all line-level positions to maintain and elevate brand standards and guest satisfaction
- Collaborates with venue leadership to develop and execute department initiatives that build sales, profitability, and cost control
- Ensures communication and execution of department-wide fiscal and operational goals
- Meets and maintains safety and health requirements according to applicable codes
- Tracks completion of required department-wide training
- Ensures food is served in a healthy, safe, and timely manner
- Determines materials, equipment, and facilities needed for efficient operations
- Ensures cleanliness, organization, and preparedness of the workspace and adjacent areas
- Ensures safety and security standards are in place and followed
- Performs other duties as assigned to support efficient operation of the department
- Conducts interviewing, hiring, and training of employees
- Plans, assigns, reviews, and directs work
- Evaluates and appraises employee performance
- Rewards and disciplines employees
- Addresses complaints and resolves problems
- Makes hiring decisions and designs individual development plans with succession planning in mind for key roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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