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Food & Beverage Supervisor, Serrano Vista Cafe
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,700.00 - $67,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
San Manuel is one of the most prominent and respected enterprises in the Inland Empire, known for its thriving casino and resort facilities that offer world-class entertainment, dining, and hospitality experiences. As one of the largest private employers in the region, San Manuel is committed to fostering a supportive and dynamic work environment that prioritizes employee growth, well-being, and professional development. The organization operates in a fast-paced hospitality setting where delivering exemplary guest service, operational excellence, and maintaining high standards of safety and compliance are paramount. The San Manuel Casino & Resort is not only a place of leisure and... Show More
Job Requirements
- Associate's degree in hospitality management, food service, business, or related field required
- Minimum two years of restaurant, customer service, or related experience required
- Related or direct experience may be considered in lieu of education requirements
- Must possess strong leadership and people management skills
- Must be able to delegate, multi-task, lead, and prioritize effectively
- Must maintain confidentiality and act in compliance with all legal and regulatory requirements
- Must be proficient in English language communication
- Must be able to perform basic mathematical operations
- Must obtain and maintain Responsible Beverage Service certification
- Must obtain and maintain ServSafe certification
- May be required to obtain and maintain a gaming license at the discretion of the San Manuel Tribal Gaming Commission
- Must be able to work evening, weekend, and holiday shifts
- Must be able to work in a fast-paced, high-demand environment
- Must present a neat, clean, and well-groomed appearance
- Physical ability to lift up to 40 pounds occasionally and perform activities such as balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
- Must have sufficient hearing and speech abilities to communicate effectively
- Must have visual acuity to perform data analysis and inspections
- Ability to travel for meetings, trade shows, and conferences
Job Qualifications
- Associate's degree in hospitality management, food service, business, or related field
- Minimum two years of restaurant, customer service, or related experience
- Proficient in Microsoft Office including Outlook, Excel, and Word
- Strong leadership and people management skills
- Ability to collaborate and motivate others
- Excellent delegation, multi-tasking, and prioritization capabilities
- Demonstrated organizational and time management skills
- Ability to maintain confidentiality and comply with legal and regulatory requirements
- Proficient in English communication
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to provide friendly and efficient guest and team service
- Effective communication skills with guests and team members
- Ability to work efficiently under pressure in busy periods
Job Duties
- Assist with day-to-day operation of Food and Beverage venues ensuring best-in-class service
- Prioritize training for all line-level positions to maintain and elevate brand standards
- Collaborate with venue leadership to develop and execute department initiatives for sales, profitability, and cost control
- Communicate and execute department-wide fiscal and operational goals
- Ensure compliance with safety and health requirements and track completion of department-wide training
- Determine materials, equipment, and facilities needed for efficient operations
- Maintain cleanliness, organization, and preparedness of workspace and adjacent areas
- Enforce safety and security protocols
- Perform supervisory duties including interviewing, hiring, training, evaluating, and disciplining employees
- Address complaints and resolve problems
- Design individual development and succession plans for key roles
- Support the efficient operation of the department with additional assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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