Food & Beverage Supervisor | Part-Time |Ocean Center

Daytona Beach, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $17.00

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) stands as the global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly developed a broad platform that encompasses venue development as well as comprehensive capabilities in venue management, hospitality, and sponsorship sales. The company manages an esteemed collection of seven world-class venues and serves a clientele that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions spread across four continents. OVG's commitment to excellence and innovation positions it at the forefront of the entertainment industry, delivering unforgettable experiences to audiences worldwide and providing unparalleled service to its partners and guests.

The Food & Beverage Supervisor role at Oak View Group is a vital position within the hospitality division, responsible for overseeing the guest dining experience within venue dining areas and catering functions. This is a part-time position offering an hourly wage of $17.00, ideal for individuals who thrive in fast-paced, dynamic environments. The supervisor must exhibit strong interpersonal skills to effectively manage teams and interact with guests, ensuring outstanding service delivery at all times.

Responsibilities of the Food & Beverage Supervisor include supervising meal service, guiding guests through buffet lines, managing beverage service with stringent compliance on age verification, assisting in order recording and point-of-sale (POS) operations, and monitoring guest requests to maintain seamless service. This role also demands the supervision of banquet setups, maintaining health and safety standards, overseeing inventory, and supporting the management team on various projects including staff training and special event preparations.

Candidates for this role should be detail-oriented and capable of maintaining excellent attendance to support scheduled events and operational needs. The Food & Beverage Supervisor is entrusted with upholding company policies and ensuring that all service areas are clean, sanitized, and fully equipped before event commencement. Additionally, this role involves recognizing intoxicated guests to responsibly manage alcohol service and ensure a safe and positive environment for all patrons.

Oak View Group highly values inclusivity and diversity, believing that a diverse workforce fuels innovation and enhances service quality. The company is committed to equal employment opportunities and fosters a workplace environment that respects and celebrates diverse backgrounds. Joining OVG offers an opportunity to be part of a forward-thinking organization that is reshaping the sports and live entertainment industry while delivering exceptional hospitality experiences across the globe.

Job Requirements

At least 2-3 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
ability to supervise the work of others
ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
ability to work well in a team-oriented, fast-paced, event-driven environment
possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
ability to handle cash accurately and responsibly
ability to calculate basic math functions including addition, subtraction, multiplication, division, and percentages as they relate to POS cash/credit transactions, cash reconciliation, and product inventory
show demonstrated ability to meet the company standard for excellent attendance
maintain excellent attendance and be available to work events as scheduled per business need

Job Qualifications

At least 2-3 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education
ability to supervise the work of others
ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
ability to work well in a team-oriented, fast-paced, event-driven environment
possess a valid food handling certificate or alcohol service permit if required by state or federal regulations
ability to handle cash accurately and responsibly
ability to calculate basic math functions including addition, subtraction, multiplication, division, and percentages as they relate to POS cash/credit transactions, cash reconciliation, and product inventory

Job Duties

Oversee meal service to guests or guide guests through the buffet line as needed
supervise beverage service including alcoholic beverages and verify guest identification to ensure compliance with minimum age requirements
assist with recording guest orders and entering them into the kitchen through the POS system
monitor guest tables to respond to additional requests and determine when meals are completed
calculate meal totals, present checks to guests, process payments, and provide change when necessary
ensure tableware and linens are replaced and maintained as needed throughout service
recommend menu items, describe ingredients, and explain preparation methods to enhance the guest dining experience
supervise the setup of banquet functions including linens, dishware, glassware, and silverware
maintain sanitation, health, and safety standards in work areas
show demonstrated ability to meet the company standard for excellent attendance
assure that the location equipment is operable and clean prior to the start of the event
recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals
enforce all Ovations policies and procedures
assist management team with projects including training, inventory, and special events
perform all other duties as assigned by the managers and supervisors