Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Caesars Entertainment is a renowned global leader in the hospitality and gaming industry, known for creating exceptional and memorable experiences for guests worldwide. As a prominent casino-entertainment company, Caesars operates a vast portfolio of resorts, casinos, and entertainment venues that combine world-class service, luxurious accommodations, and vibrant atmospheres. With a mission to "Create the Extraordinary," Caesars Entertainment focuses on delivering immersive and inspiring experiences that not only entertain but connect people through crafted spectacles and top-tier guest engagement. The company emphasizes values such as leadership, integrity, collaboration, and exceptional customer service, fostering an environment where team members thrive and guests enjoy unmatched hospitality.
Within Caesars Entertainment, the food and beverage outlet manager role is pivotal in upholding the company’s standards and delivering a family-style service experience to guests. This position requires a dynamic, energetic leader who fosters teamwork, employee morale, and open communication among staff members. The manager serves as a credible leader, consistently demonstrating integrity and acting in the best interest of both the property and the company. As a role model and coach, the manager develops employees by clearly articulating performance expectations, recognizing outstanding efforts, and promoting continuous improvement within the department.
Centrally, this role involves overseeing daily operations of a food and beverage outlet to ensure a smooth, efficient, and safe environment that maintains high standards of quality and guest satisfaction. The manager coordinates with other departments to promote seamless service flow and a friendly atmosphere, upholding health and safety regulations. Responsibilities also include managing schedules, labor costs, payroll, and inventory control. This leadership position demands excellent conflict resolution skills, the ability to inspire and align teams with the company’s vision, and a commitment to enhancing both employee and guest experiences through innovative service solutions.
By embracing Caesars’ customer service standards, including Family Style Service and Buzz Sessions, the food and beverage manager ensures direct reports consistently meet service excellence. The position requires experience supervising unionized employees and skills in specialty drink preparation and flair bartending instruction. The role is headquartered in an environment that includes cigarette smoke exposure, requiring physical ability to handle the job tasks. Through the use of data and guest feedback, the manager continuously seeks to improve the workplace atmosphere and service delivery. This role represents a perfect opportunity for a passionate hospitality professional eager to develop leadership skills while contributing to a premier entertainment company that values respect, collaboration, and extraordinary guest experiences.
Within Caesars Entertainment, the food and beverage outlet manager role is pivotal in upholding the company’s standards and delivering a family-style service experience to guests. This position requires a dynamic, energetic leader who fosters teamwork, employee morale, and open communication among staff members. The manager serves as a credible leader, consistently demonstrating integrity and acting in the best interest of both the property and the company. As a role model and coach, the manager develops employees by clearly articulating performance expectations, recognizing outstanding efforts, and promoting continuous improvement within the department.
Centrally, this role involves overseeing daily operations of a food and beverage outlet to ensure a smooth, efficient, and safe environment that maintains high standards of quality and guest satisfaction. The manager coordinates with other departments to promote seamless service flow and a friendly atmosphere, upholding health and safety regulations. Responsibilities also include managing schedules, labor costs, payroll, and inventory control. This leadership position demands excellent conflict resolution skills, the ability to inspire and align teams with the company’s vision, and a commitment to enhancing both employee and guest experiences through innovative service solutions.
By embracing Caesars’ customer service standards, including Family Style Service and Buzz Sessions, the food and beverage manager ensures direct reports consistently meet service excellence. The position requires experience supervising unionized employees and skills in specialty drink preparation and flair bartending instruction. The role is headquartered in an environment that includes cigarette smoke exposure, requiring physical ability to handle the job tasks. Through the use of data and guest feedback, the manager continuously seeks to improve the workplace atmosphere and service delivery. This role represents a perfect opportunity for a passionate hospitality professional eager to develop leadership skills while contributing to a premier entertainment company that values respect, collaboration, and extraordinary guest experiences.
Job Requirements
- High school diploma required
- Minimum of two years food and beverage experience
- At least one-year supervisory experience in a hospitality environment
- Computer skills required
- Excellent verbal and written communication skills
- Must be 18 years of age or older
- Proficient in English verbal and written
- Proficient with iOS devices
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 30 pounds
- Ability to bend, stoop, twist and reach
- Ability to work in a smoking and pet-friendly environment
Job Qualifications
- High school diploma required
- Advanced training or certification in food and beverage preferred
- Minimum of two years food and beverage experience
- At least one-year supervisory experience in a hospitality environment
- Excellent verbal and written communication skills
- Proficient in English verbal and written
- Proficient with iOS devices
- Knowledge of customer service standards and team leadership
- Experience with scheduling and labor management
- Ability to train employees in specialty drinks and flair bartending
Job Duties
- Supervises and oversees day-to-day operations in a specific food and/or beverage outlet
- Responsible for smooth operation of the outlet, including ensuring supplies and stock levels are appropriate and resolving any operational issues that arise
- Schedules, trains and monitors performance of direct reports
- Must have knowledge or experience supervising members of a collective bargaining unit
- Must be able to train and supervise employees in specialty drinks and flair bartending
- Ensures direct reports are providing Family Style Service at all times
- Ensures direct reports are following kitchen sanitation standards and health code regulations
- May perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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