Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
retirement plans
Job Description
Hilton is a globally renowned hospitality company recognized for delivering exceptional guest experiences through its wide array of hotel and resort brands. With a rich history and commitment to excellence, Hilton has grown to welcome over 3 billion guests worldwide while maintaining its founding vision: to fill the earth with the light and warmth of hospitality. Known for its award-winning workplace culture, Hilton has consistently been named on the World's Best Workplaces list by Great Place to Work and Fortune. This distinctive recognition reflects Hilton's dedication not only to its guests but also to the wellbeing and growth of its team members. Hilton's global reach and variety of brands provide unparalleled opportunities for career growth, employee support, and professional development. The company emphasizes its core values of hospitality, integrity, leadership, teamwork, ownership, and urgency, which guide the behaviors and performance standards expected from every team member. This supportive and inclusive culture creates an environment where team members can flourish and contribute meaningfully to every guest interaction.
The Restaurant Supervisor role at Hilton is a pivotal position responsible for the smooth operation and management of daily activities in one of the hotel’s dining outlets. This position goes beyond overseeing basic restaurant functions; it plays a crucial role in spreading the warmth of hospitality by ensuring every guest enjoys a memorable dining experience. The Restaurant Supervisor directly supports staff, manages product and service quality, ensures compliance with health and safety regulations, and contributes to revenue growth. Key responsibilities include training and evaluating restaurant staff to ensure efficient operation, maintaining sanitation and safety standards, visually inspecting facilities for appeal, and managing inventory to guarantee the restaurant is properly stocked. The supervisor also addresses guest concerns directly, providing quick resolutions that enhance guest satisfaction.
Additionally, this role requires active participation in restaurant marketing efforts and assisting with initiatives designed to maximize food and beverage sales. In times of high demand, the supervisor must work under pressure, balancing multiple priorities while leading the team effectively. Communication skills, leadership ability, and a strong knowledge of restaurant operations and beverage service are essential. The position may require participation in hotel management duties, including occasional weekend stayovers. Hilton is committed to supporting Restaurant Supervisors with training, tools, and a workplace culture that promotes growth and wellbeing. Benefits include discounted travel, stock purchase programs, paid parental leave, caregiving support, mental health resources, paid time off, and health and retirement plans. Hilton invites individuals with a passion for hospitality and leadership to join their team and contribute to an internationally recognized brand that values its people and sets new standards in the hospitality industry.
The Restaurant Supervisor role at Hilton is a pivotal position responsible for the smooth operation and management of daily activities in one of the hotel’s dining outlets. This position goes beyond overseeing basic restaurant functions; it plays a crucial role in spreading the warmth of hospitality by ensuring every guest enjoys a memorable dining experience. The Restaurant Supervisor directly supports staff, manages product and service quality, ensures compliance with health and safety regulations, and contributes to revenue growth. Key responsibilities include training and evaluating restaurant staff to ensure efficient operation, maintaining sanitation and safety standards, visually inspecting facilities for appeal, and managing inventory to guarantee the restaurant is properly stocked. The supervisor also addresses guest concerns directly, providing quick resolutions that enhance guest satisfaction.
Additionally, this role requires active participation in restaurant marketing efforts and assisting with initiatives designed to maximize food and beverage sales. In times of high demand, the supervisor must work under pressure, balancing multiple priorities while leading the team effectively. Communication skills, leadership ability, and a strong knowledge of restaurant operations and beverage service are essential. The position may require participation in hotel management duties, including occasional weekend stayovers. Hilton is committed to supporting Restaurant Supervisors with training, tools, and a workplace culture that promotes growth and wellbeing. Benefits include discounted travel, stock purchase programs, paid parental leave, caregiving support, mental health resources, paid time off, and health and retirement plans. Hilton invites individuals with a passion for hospitality and leadership to join their team and contribute to an internationally recognized brand that values its people and sets new standards in the hospitality industry.
Job Requirements
- High school graduate or equivalent
- at least 1 year experience in related field
- ability to communicate effectively in English
- strong leadership skills
- knowledge of health and safety regulations
- ability to manage inventory
- proficiency with computer software
- ability to work weekends occasionally
- physical ability to perform job tasks
- commitment to punctuality and attendance
Job Qualifications
- High school graduate or equivalent
- at least 1 year experience in related field
- knowledge of restaurant operations and preparation techniques
- knowledge of beverage operations and wines
- strong mathematical abilities
- ability to communicate in English orally and in writing
- ability to work under pressure
- interpersonal skills for guest satisfaction
- ability to use computer systems
Job Duties
- Supervise daily restaurant operations
- deliver exceptional guest experiences
- guide the team through each shift
- contribute to revenue growth
- uphold regulatory standards
- attend mandatory meetings and participate in management duties
- maintain inventory and oversee restaurant setup
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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