Food and Beverage Supervisor - FT

Tampa, FL, USA|

Job Overview

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Flexible

Benefits

flexible schedule

Employee assistance program

Employee Discounts

Job Description

Metro Lagoons is a rapidly expanding recreational company known for offering some of the best lagoon experiences in the United States. Recognized for its commitment to providing a safe and enjoyable environment, Metro Lagoons features a variety of attractions and amenities designed to cater to families, individuals, and groups seeking a memorable outdoor aquatic adventure. With a focus on customer satisfaction and high-quality service, the organization is dedicated to maintaining excellence as it grows and evolves within the recreational industry. The company's team is comprised of dedicated, motivated professionals who share a common goal of delivering exceptional guest experiences and fostering a fun and safe environment for all visitors.

The Food and Beverage Supervisor at Metro Lagoons plays a crucial role in the daily operations of the food and beverage departments. This professional ensures that guest satisfaction is at the forefront of all service activities by leading and managing the team responsible for delivering top-tier food and drink service. The supervisor is tasked with overseeing employee performance, managing inventory, maintaining sanitation and food safety standards, and administrating payroll processes. Additionally, the role involves coordinating schedules, training new team members, and establishing budgets to maintain financial efficiency. This position requires a strong blend of leadership, customer service expertise, and operational insight to guarantee seamless service and a welcoming environment for guests. As part of Metro Lagoons' vibrant and growing team, the Food and Beverage Supervisor will have the opportunity to develop professionally while contributing to the company’s success and reputation in the hospitality and recreation sector.

Job Requirements

High school diploma or equivalent
Proven experience in food and beverage supervisory role
Strong leadership and communication skills
Knowledge of food safety regulations and certification
Ability to manage inventory and budgeting
Capable of training and motivating staff
Ability to handle customer service issues professionally

Job Qualifications

Proven experience as food and beverage supervisor or similar role
Excellent people skills with a customer service orientation
Outstanding leadership abilities
Up-to-date with food and beverage trends and best practices
Ability to stay calm under pressure
Excellent communication and interpersonal skills
Food safety certification

Job Duties

Training and supervising employees to ensure that they are performing their jobs correctly
Monitoring employee productivity to ensure that goals are being met
Coordinating employee schedules, including shift changes and absences
Overseeing inventory of food and beverage supplies, ordering new items as needed
Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness
Managing employee payroll by reviewing time cards and processing paychecks
Interviewing, hiring, and training new employees as needed
Establishing budgets for food, labor costs, and other expenses related to running the business
Providing customer service by answering questions about menu items or suggesting items based on customer preferences