Food and Beverage Supervisor, Four Points by Sheraton Greensboro Airport, Greensboro, NC

Job Overview

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Compensation

Hourly
Exact $17.00
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Benefits

weekly paycheck
bonus potential
401k
Paid Time Off
Health
Dental
Vision
Travel Discounts
company scholarships
Leadership and Operational Education Opportunities

Job Description

The Maine Course Hospitality Group is a renowned hospitality company known for its commitment to delivering exceptional guest experiences. Specializing in the management of food and beverage services, the company operates with core values centered around integrity, family, fun, and respect. This commitment has established the company as a leader in the hospitality industry, offering a rewarding and dynamic work environment for its team members. The Group emphasizes not only quality service but also invests in leadership and operational education, ensuring their staff are continually growing and aligned with the latest industry standards. This makes Maine Course Hospitality Group an exemplary place for professionals seeking a fulfilling career in food and beverage management.

The Food and Beverage Supervisor role at Maine Course Hospitality Group is a pivotal leadership position responsible for overseeing daily operations within the food and beverage department. As a Food and Beverage Supervisor, you will serve as the role model for the department, providing guidance, support, and daily direction to all Food and Beverage associates. Your primary focus will be to ensure that all food and beverage outlets operate efficiently, consistently, and in compliance with brand and company standards. This role requires a high level of problem-solving skills, leadership ability, and a strong commitment to upholding guest service excellence.

In this supervisory position, you will be responsible for scheduling staff to ensure proper coverage across various outlets, including breakfast service, bistros, banquets, and special events. Inventory management and quality control are key aspects of the role, as you will monitor stock levels, place orders, and ensure accuracy in stock rotation and controls. Maintaining a clean and safe environment with strict adherence to food safety regulations and sanitation standards is essential. You will also play an active role in hiring, onboarding, and training new team members to maintain high performance and service standards.

Your leadership will directly impact guest satisfaction through proactive service and visible leadership presence. Handling guest concerns promptly and professionally to ensure positive resolution is a critical function of this role. You will collaborate closely with the General Manager and department leaders to support property-wide goals and operational success. The Food and Beverage Supervisor will also assist with menu updates, product changes, promotional initiatives, and serve as the onsite point of contact during peak periods and special events, making this role vital to the seamless operation of the food and beverage services.

Overall, this supervisory role at Maine Course Hospitality Group offers an attractive opportunity to lead and develop a diverse team within a supportive and value-driven company culture. Benefits include a weekly paycheck, bonus potential, 401k with a generous company match, paid time off, health, dental, and vision insurance, travel discounts, company scholarships for you or your family, and opportunities for leadership and operational education. This comprehensive package, combined with the chance to advance your career in hospitality leadership, makes the Food and Beverage Supervisor position an excellent career choice.

Job Requirements

  • Strong customer service skills with a focus on guest satisfaction
  • strong interpersonal skills in person, written, and over the phone
  • strong understanding of beverage and food service operations, kitchen management, and event coordination
  • excellent problem solving and conflict resolution skills
  • ability to manage and motivate staff members
  • ability to perform all Front Desk and Night Audit duties
  • ability to stand and walk for extended periods of time
  • minimum 2 year hotel experience, and 1 year in a supervisory role
  • schedule flexibility - ability to fill in shifts
  • flexibility to work weekends, evenings, and holidays
  • professional grooming and appearance in accordance with Maine Course Hospitality Group grooming standards

Job Qualifications

  • A combination of education, training, or experience that provides the knowledge and abilities necessary for success
  • prior F&B or hospitality leadership experience preferred
  • ability to motivate, coach, and support a diverse team while maintaining a positive work environment
  • strong commitment to hospitality with the ability to anticipate needs and resolve concerns with professionalism
  • understanding of food-safety standards, inventory control, scheduling, and basic financial procedures
  • ability to communicate clearly and effectively with guests, associates, and management
  • ability to make sound decisions, remain calm under pressure, and resolve issues quickly
  • must hold ServSafe, TIPS, and Allergen Awareness certifications or obtain them within the required onboarding timeframe

Job Duties

  • Provide daily leadership, coaching, and support to all Food & Beverage associates
  • ensure all F&B outlets operate efficiently, safely, and in accordance with brand and company standards
  • maintain high levels of guest satisfaction through proactive service, problem-solving, and visible leadership presence
  • oversee daily operations including opening/closing procedures, cleanliness, product quality, and service flow
  • manage scheduling to ensure proper coverage for breakfast, bistro, banquets, and special events
  • monitor inventory levels, place orders, and maintain accurate stock rotation and controls
  • conduct quality-control checks on food presentation, beverage preparation, and service standards
  • support hiring, onboarding, and training of new F&B associates
  • address guest concerns promptly and professionally, ensuring positive resolutions
  • collaborate with the General Manager and department leaders to support property-wide goals
  • maintain compliance with food-safety regulations, sanitation standards, and company policies
  • assist with menu updates, product changes, and promotional initiatives as needed
  • serve as the onsite point of contact for F&B-related needs during peak periods and special events

Job Criteria

Experience

Mid Level (3-7 years)


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