FOOD AND BEVERAGE SUPERVISOR CMB

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,000.00 - $58,000.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Medical

Vision

401k with employer match

Life insurance

meals

Paid Time Off

Reduced workday hours

Job Description

Chukchansi Gold Resort & Casino is a premier integrated resort located in California's Central Valley, known for its lively gaming, world-class entertainment, and luxurious accommodations. Recognized as the Valley's number one best local employer, Chukchansi Gold prides itself on offering a vibrant work culture paired with competitive wages and an unmatched benefits package. The establishment caters to thousands of guests each year, combining the energy of a bustling casino environment with the comfort of high-quality resort amenities. Employees at Chukchansi Gold enjoy a rewarding career experience, supported by comprehensive benefits, including medical, vision, 401K with employer match and immediate vesting, life insurance, paid time off, meals, and reduced workday hours. Alongside these, team members can also access discounts to popular memberships and attractions such as Costco, the Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park. This holistic package demonstrates Chukchansi Gold’s commitment to both the professional growth and well-being of its staff.

The role currently open at Chukchansi Gold is centered around supervising the operations of the Restaurant and Beverage areas assigned to a specific shift. This position is critical in ensuring that both Restaurant Team Members and Beverage Service Team Members perform their duties adhering to company policies, gaming regulations, and health and safety standards. The ideal candidate will serve as a direct support to Food and Beverage Managers by managing staffing, performance, and customer service quality in the fast-paced and dynamic environment of a resort casino. Not only must this role ensure efficient daily operations while maintaining the highest standards of customer relations, but it also involves overseeing compliance with relevant laws related to food, beverage, and alcohol service.

The job requires strong leadership skills, as the supervisor will hire, train, evaluate, and when necessary, discipline team members in a fair and equitable manner. The individual will have a key role in fostering a positive workplace environment, promoting teamwork, and enhancing operations through proactive problem-solving and communication with both guests and colleagues. Additional responsibilities include managing inventory control for alcoholic beverages, securing all assets related to spirits and wine, and maintaining up-to-date certifications such as Alcohol Awareness. This position demands someone who is organized, reliable, and capable of multi-tasking while demonstrating a genuine commitment to exceptional service. Overall, this opportunity offers a substantial career path within a prestigious resort and casino setting, supported by one of the best employee benefits programs in the Valley.

Job Requirements

High school diploma or GED required
One to two years of restaurant or bar supervisory experience preferred
Strong interpersonal and communication skills required
Appropriate licensure required
Knowledge of local jurisdiction gaming laws and regulations
Ability to maintain professional appearance and behavior
Ability to work in a fast-paced, noisy, and smoke-filled environment
Ability to lift up to 25 pounds occasionally
Ability to stand and walk frequently
Ability to maintain consistent and regular attendance
Ability to complete and renew Alcohol Awareness certification every two years

Job Qualifications

High school diploma or GED
One to two years of restaurant or bar supervisory experience preferred
Strong interpersonal and communication skills
Knowledge of local jurisdiction gaming laws and regulations
Understanding of company policies and procedures
Ability to read and interpret safety rules, operating instructions, and procedure manuals
Ability to write reports and correspondence
Ability to speak effectively to groups
Basic mathematical skills including fractions, percentages, ratios, and proportions
Ability to define problems, collect data, and draw valid conclusions
Ability to interpret technical instructions and handle abstract and concrete variables

Job Duties

Interact effectively with the public and team members
Perform excellent customer service at all times
Enforce performance standards, policies, and procedures related to restaurant and beverage operations
Monitor food server service on the dining floor
Ensure smooth and efficient operations on assigned shifts
Maintain compliance with health, safety, and legal regulations
Assist in scheduling and staffing adjustments
Provide feedback and coaching to team members to enhance skills
Promote positive customer relations through prompt and courteous service
Handle customer complaints to satisfaction
Receive payment from food and beverage customers
Adhere to cash control policies
Supervise restaurant and beverage team members including hiring, training, evaluating, and disciplining
Manage inventory control of spirits and wine
Ensure security of alcoholic beverages
Complete and renew Alcohol Awareness training
Provide emergency coverage in department positions when needed
Maintain consistent attendance and professional appearance
Usher at events as requested by management
Perform other reasonable requests by management