FOOD AND BEVERAGE SUPERVISOR CBAR

Clovis, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,000.00 - $58,000.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Vision Insurance

401k with employer match

Life insurance

Paid Time Off

meal benefits

Holiday gifts and raffles

Job Description

Chukchansi Gold Resort & Casino is California's premier integrated resort located in the Central Valley, offering guests an exceptional blend of lively gaming, world-class entertainment, and luxurious accommodations. Proudly recognized as the Valley's No. 1 best local employer, Chukchansi Gold focuses on creating an outstanding work environment for its team members. The resort and casino draws thousands of visitors each year, providing a vibrant and dynamic setting where hospitality and service excellence are paramount. Chukchansi Gold is dedicated to not only serving its guests with top-tier amenities but also fostering a supportive and rewarding workplace for its employees. With a commitment to excellence, the establishment ensures that its team is well-equipped with competitive wages and comprehensive benefits that promote health, well-being, and work-life balance.

The Restaurant and Beverage Supervisor position at Chukchansi Gold is a crucial leadership role responsible for overseeing the smooth and efficient operations of the restaurant and beverage services within the resort. This position ensures that all team members deliver exceptional customer service while adhering to company policies, procedures, and gaming regulations. The Supervisor monitors the performance of food and beverage staff, enforces compliance with health and safety standards, and ensures the security and proper inventory management of alcoholic beverages. They also provide leadership in scheduling and staffing adjustments to meet customer needs dynamically.

In this role, candidates will directly assist in managing restaurant and beverage service team members during assigned shifts, including hiring, training, evaluating performance, and enforcing policies fairly and consistently. The Supervisor acts as a liaison between management and staff, promoting positive customer relations and a productive work atmosphere. Responsibilities also include addressing customer complaints to achieve satisfaction, maintaining cash control protocols, and contributing to the overall success and reputation of Chukchansi Gold. This role requires excellent communication, organizational skills, and a commitment to the highest standards of professionalism and service, making it ideal for individuals passionate about hospitality management and team development.

Chukchansi Gold offers a highly competitive compensation package for this position, inclusive of wages and an extraordinary benefits package valued between $43,000 and $58,000. The benefits include comprehensive medical and vision coverage, a 401(k) retirement plan with employer matching and immediate vesting, life insurance, paid time off, and reduced workday hours. Additionally, team members enjoy meal perks, holiday gifts, team raffles, and exclusive discounts to various popular attractions and services such as Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park. Joining Chukchansi Gold means becoming part of a celebrated team in the hospitality industry, where your contribution is valued, and your professional growth is supported.

Job Requirements

high school diploma or GED
one to two years restaurant or bar supervisory experience preferred
strong interpersonal and communication skills
appropriate licensure
knowledge of local jurisdiction gaming laws and regulations
knowledge of company internal controls, policies and procedures
ability to read and interpret documents such as safety rules and procedure manuals
ability to write reports and correspondence
ability to speak effectively before groups
ability to work with mathematical concepts like fractions, percentages, ratios, and proportions
ability to define problems, collect data, establish facts, and draw valid conclusions
ability to interpret technical instructions and manage abstract and concrete variables

Job Qualifications

high school diploma or GED
one to two years of restaurant or bar supervisory experience preferred
strong interpersonal and communication skills
appropriate licensure
knowledge of local gaming laws and regulations
knowledge of company internal controls and procedures
ability to read and interpret safety rules and procedure manuals
ability to write reports and correspondence
ability to speak effectively before groups
mathematical skills including working with fractions, percentages, ratios, and proportions
problem-solving and reasoning abilities to interpret technical instructions and handle complex variables

Job Duties

interacts effectively with the public and team members
perform excellent customer service at all times
enforce performance standards, policies and procedures related to restaurant and beverage operations
monitor food server service on the dining floor
ensure smooth and efficient operations continuously
ensure highest standards of customer service and team member relations
ensure compliance with health, safety, and beverage laws and regulations
assist with scheduling and staffing adjustments
maintain knowledge of company policies and service standards
enforce policies and procedures with staff
monitor job performance and provide feedback
provide input on operational deficiencies
promote positive customer relations
handle hiring, suspending, transferring, promoting, evaluating, disciplining and terminating team members
cover emergency positions when required
maintain accurate inventory of spirits and wine
ensure security of alcoholic beverages
complete alcohol awareness training and certification
handle customer complaints satisfactorily
receive payment courteously
adhere to cash control policies
maintain consistent attendance
assist with ushering at events
perform any reasonable management requests