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Food & Beverage Supervisor (Bistro) @ Courtyard by Marriott Raleigh Crabtree Valley
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Career development opportunities
training programs
Employee Discounts
retirement plans
flexible scheduling
Job Description
Summit Hospitality Group is a reputable hospitality company known for managing and operating a variety of hotel properties and food and beverage outlets. With a focus on delivering superior service and memorable guest experiences, Summit Hospitality Group emphasizes the values of teamwork, service excellence, and operational efficiency. The company prides itself on fostering a positive work environment that promotes growth, development, and consistency across all locations, ensuring that each property upholds the highest standards of hospitality. By consistently improving the guest experience and pursuing business opportunities, Summit Hospitality Group has established itself as a leader in the hospitality industry.
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Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in food and beverage supervision or management
- Ability to work 31-40 hours per week including weekends and evenings
- Ability to lift at least 35 lbs
- Ability to stand, sit, and move during events
- Flexible work schedule
- Must adhere to company policies and safety standards
Job Qualifications
- A degree in hospitality management with a concentration in food and beverage or equivalent work-related experience is preferred
- Bistro experience preferred
- Strong leadership and team management skills
- Excellent customer service and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of cost control and operational best practices in food and beverage
Job Duties
- Advocate service excellence and teamwork to meet and exceed guest satisfaction benchmarks for franchisee and SHG business model standards
- Manage food and beverage outlets including restaurant and catering operations
- Assess and understand local market trends and actively solicit new business to increase revenues in all areas of food and beverage
- Report and record all activities regarding revenues and cost controls in collaboration with Assistant General Manager and General Manager
- Train and mentor food and beverage associates for growth and development within the company's values and culture
- Work with General Manager and Assistant General Manager to ensure adequate resource planning and staffing
- Ensure company policies and procedures are followed and enforce company safety and security policies
- Record and maintain all required customer, associate, vendor, and company reports
- Conduct cost control for food and beverage operations
- Attend daily operational meetings and complete brand-required training
- Perform additional responsibilities or tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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