Food & Beverage Supervisor (Bistro) @ Courtyard by Marriott Raleigh Crabtree Valley

Summit Hospitality Group is a reputable hospitality company known for managing and operating a variety of hotel properties and food and beverage outlets. With a focus on delivering superior service and memorable guest experiences, Summit Hospitality Group emphasizes the values of teamwork, service excellence, and operational efficiency. The company prides itself on fostering a positive work environment that promotes growth, development, and consistency across all locations, ensuring that each property upholds the highest standards of hospitality. By consistently improving the guest experience and pursuing business opportunities, Summit Hospitality Group has established itself as a leader in the hospitality industry.

The Food and Beverage Supervisor plays a critical role within this dynamic environment, overseeing the daily operations of food and beverage outlets at the hotel. This position is vital to maintaining high guest satisfaction by ensuring seamless service, effective team management, and the achievement of revenue targets. The Supervisor plans and seeks new business opportunities to drive revenue growth while managing costs efficiently to maximize profitability. Additionally, the role demands close collaboration with the General Manager and Assistant General Manager to monitor and control financial performance and resource allocation.

Working typically between 31 to 40 hours per week, including weekend and evening shifts, the Food and Beverage Supervisor ensures that all outlets operate smoothly while adhering to company policies and safety protocols. Training and mentoring Food and Beverage Associates is a key responsibility, promoting growth within the company culture. The Supervisor is also responsible for enforcing performance standards and providing guidance to staff, contributing to a cohesive and motivated team. This role requires a proactive mindset to assess local market trends and implement strategies that increase business and elevate guest satisfaction.

The Food and Beverage Supervisor attends daily operational meetings and completes all brand-required training to maintain alignment with franchisee and Summit Hospitality Group standards. Flexibility and adaptability are important, as additional responsibilities may be assigned to meet the hotel's evolving business needs. The position demands excellent organizational skills, strong communication, and a commitment to maintaining a high standard of service across all food and beverage operations. Summit Hospitality Group supports its supervisors through ongoing development and a clear path for career advancement within the hospitality industry, making this role ideal for individuals passionate about delivering excellence and driving operational success.