Food and Beverage Supervisor, Big Mo's Cafe

San Manuel is a premier casino and resort located in the Inland Empire, recognized as one of the largest private employers in the region. The establishment is committed to delivering exceptional service to its guests and promoting the growth and well-being of its employees. Known for its vibrant environment and high standards, San Manuel not only offers a dynamic workplace but also the opportunity to be part of a team dedicated to excellence in hospitality and entertainment. The resort environment is climate-controlled and designed to facilitate smooth operations and the highest levels of guest satisfaction. San Manuel values teamwork, leadership, and the cultivation of talent within its ranks, promoting career advancement and professional development.

The Supervisor, Food and Beverage role at San Manuel functions under the direction of the Assistant Manager, Food and Beverage, and plays a crucial role in the scheduling, oversight, and management of the food and beverage staff. This position is pivotal in ensuring that daily operations of the food and beverage venues meet the highest standards of service and efficiency. The supervisor is responsible for the continuous improvement of staff performance and the economic operation of the department. This includes responsibilities such as training, quality assurance, safety compliance, and the management of resources to maintain a clean, organized, and well-prepared environment for guests and employees alike.

In addition to operational oversight, the role requires active participation in developing initiatives that enhance sales, profitability, and cost control aligned with departmental goals. The supervisor ensures adherence to health and safety standards, completion of required training, and the maintenance of a safe, secure workplace. Effective communication and execution of fiscal goals and operational plans are critical to success in this position. The role involves handling supervisory responsibilities including hiring, training, performance management, and employee development, all while maintaining compliance with company policies and legal regulations.

This position demands strong leadership skills and the ability to motivate and collaborate effectively with team members and venue leadership. The ability to manage multiple tasks in a fast-paced environment, maintain confidentiality, and provide friendly, efficient guest service is essential. Candidates should be proficient in Microsoft Office applications and possess problem-solving skills centered on guest satisfaction and operational success.

Overall, the Supervisor, Food and Beverage will be an integral part of San Manuel’s hospitality team, ensuring that all food and beverage operations are seamless, economically sound, and aligned with the organization’s commitment to quality and guest experience. The role includes flexibility regarding working hours, including evenings, weekends, and holidays, reflecting the dynamic nature of the casino and resort industry. This is a rewarding opportunity for individuals passionate about hospitality management and looking to grow their careers in a supportive and thriving environment.