Food & Beverage Supervisor

West Palm Beach, FL, USA|

Job Overview

Employment Type

Full-time

Benefits

competitive salary

Employer paid health benefits package

401(k) plan matching program

Comprehensive overall compensation package (PTO holidays)

Excellent training and development opportunities with Oetker Hotels

Complimentary hotelier meals

Complimentary dry cleaning

Job Description

The Vineta Hotel, situated in the heart of Palm Beach, pays homage to an illustrious history dating back 100 years. This landmark hotel, originally established in 1926, has been meticulously restored to its former splendor and reopens shortly at a familiar location just two blocks away from Worth Avenue. The Vineta embodies the elegant and artistic life characteristic of Palm Beach, a destination famed for its vibrant restaurant scene, designer boutiques, and noteworthy galleries. It stands as an architectural gem, featuring the beautiful Mediterranean Revival style architecture that is seen throughout the area.

As the first hotel in the United States to join the prestigious Oetker Hotels portfolio, The Vineta marks a bold new chapter in its history, combining stylish décor with contemporary comfort. The property boasts the city’s most coveted social setting, complemented by world-class cuisine and unrivalled service, ensuring it quickly establishes itself as the pinnacle of hospitality in Palm Beach. The Vineta Hotel offers a luxurious and welcoming environment for both guests and employees, emphasizing creativity, service excellence, and gracious hospitality.

The role of Food & Beverage Supervisor at The Vineta Hotel is a pivotal position responsible for overseeing the daily operations of the hotel’s restaurants and pool areas. This supervisor ensures the highest standards of guest service, safety, and cleanliness to create exceptional dining experiences. The position involves managing and guiding the service team, including servers, hostesses, and bussers, maintaining optimal staffing levels, and fostering effective teamwork. In addition to operational oversight, the supervisor upholds all health and safety regulations, handles guest feedback professionally, and enforces pool safety protocols.

This full-time opportunity offers a dynamic work environment with flexible scheduling that includes days, evenings, overnights, weekends, and holidays. The ideal candidate will bring a passion for food and beverages, coupled with extensive knowledge of international fine dining, wine, beverage, and service standards associated with leading hotels worldwide. The Vineta Hotel values leadership skills, a strong business acumen, and the ability to build lasting relationships with guests to enhance the hotel’s luxury ambience. Participation in ongoing training and development programs within the Oetker Hotels network further supports career growth and skill enhancement. A competitive salary and comprehensive benefits package underscore The Vineta’s commitment to its employees' professional and personal well-being.

Job Requirements

Candidates must be legally authorized to work in the United States on a full-time basis at the time of application
Visa sponsorship is not available for the position

Job Qualifications

Minimum 1-2 years of work experience in a similar capacity with an understanding of hotel standards of service
College degree in Food and Beverage Hospitality Management preferred or equivalent experience
Fluent in English other languages considered an asset
Ability to work flexible hours including days evenings overnights weekends and holidays
Passionate for food and beverages strives to exceed expectations for service excellence with demonstrated understanding of international fine dining wine beverage and service standards commensurate of the leading hotels in the world
Outstanding abilities to build and maintain relationships and a regular client base demonstrated ability to make a naturally positive lasting impression brilliant at recognizing and welcoming regular guests
Strong leadership skills with extensive experience in high-end hospitality keen business acumen and a passion for delivering a world-class dining experience
Knowledgeable of P&L budgeting forecasting productivity analysis labor costing purchasing inventory management controls techniques
Must be able to reach bend balance and transport various objects weighing up to 50 lbs repeatedly during a shift

Job Duties

Supervise day-to-day operations of the restaurant and pool area to ensure high-quality food service guest satisfaction cleanliness comfort and enjoyment
Greet and interact with guests in both the restaurant and pool areas ensuring a seamless and positive experience for guests creating a welcoming atmosphere at all times
Oversee and assist with the coordination of restaurant pool and room service hoteliers servers hostesses bussers ensuring proper hotelier staffing levels training and effective teamwork
Adhere to health and safety regulations including food handling hygiene sanitation and cleanliness ensuring all restaurant and pool areas including the pool lounge chairs towels and surrounding areas are clean organized and presentable at all times
Handle guest complaints or special requests promptly and professionally ensuring a positive experience
Enforce pool safety regulations monitor pool activity and address any safety concerns or emergencies immediately
Manage guest interactions in the restaurant and pool area providing exceptional customer service and attending to guest requests