Job Overview

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Compensation

Hourly
Range $20.00 - $22.00
diamond

Benefits

growth opportunities
competitive compensation
collaborative culture
Innovative environment
Exceptional guest service focus

Job Description

Radisson Cedar Rapids is a distinguished hotel known for its commitment to delivering exceptional hospitality experiences through outstanding service and operational excellence. As a prominent player in the hospitality industry, the Radisson Cedar Rapids thrives on creating a welcoming atmosphere that caters to both business and leisure travelers. The hotel prides itself on its modern amenities, prime location, and a dedicated team passionate about guest satisfaction and community engagement. With a strong brand reputation backed by global recognition, Radisson Cedar Rapids offers a dynamic working environment where hospitality professionals can grow their careers while contributing to the hotel's continued success and growth. The hotel's Food & Beverage department plays a crucial role in elevating guest experiences through well-curated dining options, high-quality service, and innovative offerings.

The role of Food & Beverage Supervisor at Radisson Cedar Rapids represents a unique opportunity to be instrumental in building and shaping the Food & Beverage department as a valued member of the hotel's leadership team. This full-time position focuses on overseeing all front-of-house operations, including the restaurant, bar, and banquet services. The Food & Beverage Supervisor will lead by example to uphold labor and quality standards, foster a positive and inclusive work culture, and deliver exceptional guest service aligned with company and brand policies. This leadership role centers around managing daily operational activities, supporting team development, and ensuring a seamless service culture that elevates the overall guest experience. Given its leadership scope, the position requires strong organizational, financial, and interpersonal skills, as well as a hands-on approach to training and team management.

In this capacity, the Food & Beverage Supervisor will be responsible for leading a diverse team including wait staff, bartenders, and banquet staff. From interviewing and onboarding new hires to providing ongoing coaching and addressing performance matters, this role ensures consistent delivery of hospitality excellence. The position also entails active financial oversight, including helping prepare the annual budget, analyzing departmental financial performance, and executing corrective actions as needed. Ensuring stringent controls regarding inventory, cash handling, and credit transactions form a vital part of the operational responsibilities. Additionally, the Supervisor will maintain current knowledge of industry trends and participate in community engagement to foster guest loyalty and repeat business. This role offers the chance to work within a growth-oriented corporate culture that values collaboration, innovation, and guest-centric excellence, making it an ideal fit for candidate seeking both professional development and leadership impact within the hospitality sector.

Job Requirements

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
  • Conduct work-related functions in a professional manner

Job Qualifications

  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
  • Proven leadership experience in hotel or restaurant Food & Beverage operations
  • A hands-on, service-driven leader who thrives in building teams and processes
  • Ability to lead with professionalism, accountability, and hospitality-focused excellence

Job Duties

  • Oversee all day-to-day operational activities of the Food & Beverage department
  • Provide leadership and supervision for wait staff, bartenders, banquet staff, and other front of house team members
  • Interview, select, onboard, and set pay rates for team members
  • provide coaching and discipline
  • investigate complaints
  • and make formal termination recommendations
  • Build strong personal connections with guests, clients, and community organizations to encourage guest loyalty and repeat business
  • Lead recruitment, orientation, training, scheduling, performance management, and team member relations initiatives
  • Maintain the knowledge, skills, and abilities necessary to perform any position within the department
  • Assist in preparing the annual department budget and operational forecasts
  • Analyze department financial performance by comparing actual results to planned performance and initiating corrective actions
  • Support and uphold product and service quality standards by investigating service issues and implementing corrective actions
  • Manage ordering, receiving, storage, and inventory of all Food & Beverage-related products
  • Assist with monitoring procedures for control of supplies, keys, cash handling, and credit transactions
  • Ensure departmental reporting is completed accurately and on time
  • Assist with enforcing safety procedures to protect guests and team members
  • Stay current on industry trends and local market activities
  • Perform additional responsibilities as assigned by hotel leadership

Job Criteria

Experience

Mid Level (3-7 years)


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