Food & Beverage Supervisor

The hiring establishment is a distinguished hospitality company focused on delivering exceptional food and beverage experiences. As an entity committed to quality and customer satisfaction, the company operates food and beverage outlets that are integral to creating memorable dining moments for its guests. The establishment places a strong emphasis on upholding established restaurant and guest service standards while fostering a positive work environment rooted in core values such as respect, commitment, and excellence.

The role being offered is that of a Food and Beverage Supervisor, a pivotal position responsible for overseeing the daily operations of food and beverage outlets and services. This supervisory role entails ensuring food quality, monitoring customer satisfaction, managing associate schedules, and evaluating their performance to align with the restaurant’s brand standards and guest service expectations. The Food and Beverage Supervisor acts as a key link between the management team and associate staff, taking charge of the training, coaching, and motivation necessary for high performance.

This position offers a clear career progression pathway with potential advancement opportunities to Food and Beverage Manager and eventually Food and Beverage Director, highlighting the company’s commitment to internal growth and development.

The essential job functions of the Food and Beverage Supervisor include interviewing, selecting, training, scheduling, coaching, and supporting associates while ensuring adherence to corporate and brand standards along with the company’s core values. Monitoring product quality and guest satisfaction in all food and beverage outlets is a primary responsibility to guarantee that food is consistently appealing and prepared according to guest specifications. Additionally, the supervisor ensures full compliance with sanitation, safety, and alcohol service regulations at state, federal, and corporate levels.

Interacting with guests to gather feedback on service and food quality is an integral part of the role, providing actionable insights for continuous improvement. During periods of high volume or staffing shortages, the supervisor is expected to perform direct service functions to maintain seamless operations. Inventory management is also a key duty, encompassing the maintenance of proper par levels for food and beverage supplies including linen, glassware, silverware, china, and condiments.

The company upholds strict sustainability guidelines through its EarthView program, and the supervisor is expected to follow these practices diligently. Workplace safety is a priority with adherence to MSDS and OSHA standards, wearing protective equipment, and promoting safe work habits across the team. Other duties as assigned by management further contribute to the dynamic and supportive nature of this role.

Candidates interested in this role should anticipate a variable work schedule that includes shifts during holidays and weekends. Physical demands include standing for extended periods, walking, pushing, lifting items up to 50 pounds, bending, reaching, stooping, kneeling, and crouching. This hands-on role requires energic engagement and a passion for delivering only the best guest experiences.

The company embraces foundational beliefs captured in its philosophy: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding principles shape the workplace culture and inspire every team member to contribute meaningfully to the collective success.

Overall, this Food and Beverage Supervisor position is ideal for professionals seeking to step into a leadership role within the hospitality industry, offering rewarding challenges, opportunities for professional growth, and the chance to make a significant impact in guest satisfaction and operational excellence.