Job Overview
Compensation
Hourly
Range $23.00 - $26.00
Benefits
Discounted spa services
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
Holiday pay
Career advancement potential
Anniversary Program
Work performance incentives
Job Description
Mirbeau Inn & Spa is a distinguished hospitality brand with over 25 years of experience in delivering award-winning service rooted in wellness, care, and excellence. As a family-owned, Forbes-rated company, Mirbeau Inn & Spa prides itself on fostering a supportive and empowering workplace culture where employees feel respected and have opportunities to grow personally and professionally. The company places great emphasis on health, balance, and well-being, which are integrated into every aspect of its operations and service philosophy. This commitment ensures that guest experiences are not only memorable but also promote a sense of rejuvenation and comfort reflective of the brand's wellness-inspired approach.
The Food & Beverage Supervisor at Mirbeau Inn & Spa plays a pivotal role in upholding the brand's reputation for refined, attentive hospitality. This professional is responsible for leading and supporting the front-of-house dining team, creating an environment where elevated service is delivered consistently and efficiently. The ideal candidate for this role is someone highly detail-oriented, reliable, and able to maintain composure and professionalism in a high-standard, fast-paced setting. They must nurture a positive workplace atmosphere by fostering teamwork and leading with integrity and purpose.
In this role, the Food & Beverage Supervisor will oversee daily front-of-house operations, ensuring that every element of service contributes to seamless, wellness-focused dining experiences. This includes managing guest relations, staff coordination, and operational efficiency while preserving the elegant and tranquil ambiance that guests expect from Mirbeau Inn & Spa. The supervisor ensures that every team member adheres to the highest standards of presentation, service, and etiquette, supporting not only guest satisfaction but also team growth and morale.
With a competitive pay rate of $23 to $26 per hour, this position offers meaningful opportunities for those who are passionate about food and beverage excellence and leadership in the hospitality industry. Mirbeau Inn & Spa also values and encourages ongoing professional development and career advancement, making this a highly attractive opportunity for motivated individuals seeking a long-term career path within a reputable and respected brand.
The Food & Beverage Supervisor will also be a hands-on leader, frequently engaging in service delivery, making critical decisions under pressure, and collaborating closely with kitchen and other departments to ensure a unified guest experience. Responsibilities extend to managing reservations, optimizing floor plans for maximum guest comfort and operational fluidity, and ensuring meticulous attention to special dietary requests and allergen safety. This role demands strong communication and interpersonal skills, a polished and professional demeanor, and the ability to coach and mentor staff to deliver exceptional guest experiences consistently.
Mirbeau Inn & Spa emphasizes wellness not just in its guest offerings but also in its work environment, supporting a healthy work-life balance for all employees. This ethos makes the workplace welcoming and nurturing, with benefits and resources designed to keep the team motivated, healthy, and engaged. As the property prepares for a new opening in Beacon, NY, in spring 2026, the Food & Beverage Supervisor will be an integral part of establishing and maintaining the high service standards in this exciting new expansion. This role is ideal for a hospitality professional eager to lead where only the best of the best belong and to find balance and future growth within one of the industry's premier wellness-inspired hospitality brands.
The Food & Beverage Supervisor at Mirbeau Inn & Spa plays a pivotal role in upholding the brand's reputation for refined, attentive hospitality. This professional is responsible for leading and supporting the front-of-house dining team, creating an environment where elevated service is delivered consistently and efficiently. The ideal candidate for this role is someone highly detail-oriented, reliable, and able to maintain composure and professionalism in a high-standard, fast-paced setting. They must nurture a positive workplace atmosphere by fostering teamwork and leading with integrity and purpose.
In this role, the Food & Beverage Supervisor will oversee daily front-of-house operations, ensuring that every element of service contributes to seamless, wellness-focused dining experiences. This includes managing guest relations, staff coordination, and operational efficiency while preserving the elegant and tranquil ambiance that guests expect from Mirbeau Inn & Spa. The supervisor ensures that every team member adheres to the highest standards of presentation, service, and etiquette, supporting not only guest satisfaction but also team growth and morale.
With a competitive pay rate of $23 to $26 per hour, this position offers meaningful opportunities for those who are passionate about food and beverage excellence and leadership in the hospitality industry. Mirbeau Inn & Spa also values and encourages ongoing professional development and career advancement, making this a highly attractive opportunity for motivated individuals seeking a long-term career path within a reputable and respected brand.
The Food & Beverage Supervisor will also be a hands-on leader, frequently engaging in service delivery, making critical decisions under pressure, and collaborating closely with kitchen and other departments to ensure a unified guest experience. Responsibilities extend to managing reservations, optimizing floor plans for maximum guest comfort and operational fluidity, and ensuring meticulous attention to special dietary requests and allergen safety. This role demands strong communication and interpersonal skills, a polished and professional demeanor, and the ability to coach and mentor staff to deliver exceptional guest experiences consistently.
Mirbeau Inn & Spa emphasizes wellness not just in its guest offerings but also in its work environment, supporting a healthy work-life balance for all employees. This ethos makes the workplace welcoming and nurturing, with benefits and resources designed to keep the team motivated, healthy, and engaged. As the property prepares for a new opening in Beacon, NY, in spring 2026, the Food & Beverage Supervisor will be an integral part of establishing and maintaining the high service standards in this exciting new expansion. This role is ideal for a hospitality professional eager to lead where only the best of the best belong and to find balance and future growth within one of the industry's premier wellness-inspired hospitality brands.
Job Requirements
- Associate’s degree in restaurant or food service management or equivalent experience
- Minimum of 3 years supervisory or management experience in food and beverage
- Experience in fine dining or high-volume settings preferred
- Ability to work evenings, weekends, and holidays
- Strong leadership and communication skills
- Professional appearance and demeanor
- Ability to maintain confidentiality
- Strong guest service orientation
- Detail-oriented and organized
- Ability to handle stressful situations calmly
Job Qualifications
- Associate’s degree in restaurant or food service management or a minimum of 3 years of supervisory or management experience in a high-volume, fine dining environment
- Experience in high-end or fine dining settings strongly preferred
- Comprehensive knowledge of the food & beverage industry
- Ability to work evenings, weekends, and holidays required
- Leads with intention, integrity, and purpose
- Demonstrates strong team leadership and the ability to foster a collaborative work environment
- Maintains composure and clear thinking under pressure, resolving issues with sound judgment and professionalism
- Consistently polished, well-groomed, and professional in appearance and demeanor
- Maintains confidentiality and discretion with guest information, staff relations, and internal operations
- Exceptional guest service skills with a focus on creating elevated, personalized experiences
- Friendly, approachable, and able to build strong rapport with guests, staff, and leadership
- Courteous and composed during high-pressure or challenging guest interactions
- Takes pride in thoughtful, detail-driven service that reflects Mirbeau’s elevated hospitality standards
- Excellent verbal and written communication abilities
- Strong, articulate communicator with the ability to lead and motivate a team
- Highly organized and detail-oriented, with strong multitasking capabilities
Job Duties
- Lead and supervise the front-of-house team to consistently exceed guest expectations
- Ensure prompt, efficient, and elevated food and beverage service throughout all dining areas
- Greet spa and restaurant guests warmly using Forbes and Mirbeau-approved service language
- Maintain a thorough knowledge of current spa, dining, and room packages to support informed guest interactions
- Promote positive guest relations
- address complaints, concerns, and special requests with professionalism and urgency
- Monitor guest flow, manage reservations, and optimize floor plans to enhance seating and service efficiency
- Maintain deep knowledge of all menu offerings, including ingredients, preparation methods, and presentation standards
- Safely manage allergy-related requests and ensure all team members follow appropriate protocols
- Support event staff as needed to ensure seamless service across all guest experiences
- Lead by example, fostering a culture of accountability, respect, and continuous improvement
- Monitor staff appearance, demeanor, and professionalism to uphold Mirbeau's refined service standards
- Coach and support staff regularly to enhance performance and uphold service consistency
- Recognize strong performance and address concerns through timely, solutions-focused feedback
- Collaborate with HR and leadership on disciplinary actions, ensuring consistency and fairness
- Assist with hiring and onboarding of FOH team members when necessary
- Cash out service staff at end of shifts, verifying sidework completion and proper close-out procedures
- Assign and oversee FOH staff sidework to ensure shift and service preparedness, cleanliness and consistency in all service areas
- Support staff with daily operational needs
- Oversee daily FOH operations to maintain smooth service flow and guest satisfaction
- Maintain effective communication and coordination with kitchen and back-of-house teams
- Collaborate with other departments to deliver seamless, resort-wide guest experiences
- Manage and review reservations for the dining venue
- Utilize the POS system for order entry, payment processing, corrections, voids, and end-of-day reporting
- Maintain POS expertise, including the entry of new menu items and system updates
- Organize, maintain, and ensure cleanliness of all FOH and service areas
- Monitor and adjust staffing levels based on business needs and forecasted volume
- Ensure proper sanitation and housekeeping throughout all F&B areas
- Attend and participate in staff meetings, trainings, and events as required
- Ensure proper handling and reporting of guest accidents and safety-related incidents
- Recognize and manage potentially intoxicated, disruptive, or inappropriate guests with urgency and professionalism
- Support additional front-of-house or cross-departmental duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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