Food & Beverage Supervisor

Loretto is a respected organization dedicated to providing exceptional care and hospitality services across various communities. With a strong commitment to quality and customer satisfaction, Loretto operates multiple sites offering comprehensive support and amenities to its residents and guests. The organization focuses on fostering a welcoming and supportive environment that promotes well-being and enhances the overall living experience for those they serve. Known for its collaborative culture and dedication to employee growth, Loretto continually invests in its workforce through training, mentorship, and career advancement opportunities. Loretto values professionalism, kindness, and respect in all its interactions, striving to maintain a mission-driven approach that aligns with its strategic goals and organizational values.

The Food & Beverage Supervisor role at Loretto is a dynamic position centered on leading and managing dining room service within the community. This supervisory role involves overseeing dining room staff to ensure the highest standards of hospitality, food quality, cleanliness, and service are consistently met. The supervisor acts as a role model and coach, guiding team members to execute exemplary customer service and maintain a pleasant and organized dining environment. Key responsibilities include managing daily dining operations, handling financial transactions, resolving complaints with professionalism and care, and maintaining inventory and cleanliness standards. The role also requires collaboration between dining room and kitchen staff to foster teamwork and efficient service delivery.

This position demands a proactive leader who can coordinate staff schedules, promote service excellence, and ensure compliance with health, safety, and regulatory standards including local and state laws regarding food, beverage, and alcohol service. The Food & Beverage Supervisor plays a pivotal role in Quality Assurance Performance Improvement (QAPI) activities and supports special events and projects, further enhancing the dining experience for residents and guests.

In terms of employment specifics, this is a part-time or full-time position with a competitive pay range of $22 to $23 per hour. The role requires working every other weekend as well as holidays and special events as assigned. Physical requirements include significant walking and standing, occasional sitting, and moderate lifting and pushing/pulling tasks necessary for dining room operations. Loretto offers an excellent benefits package to support employees' health and well-being, alongside opportunities for career growth within the organization’s 19 locations.

Overall, the Food & Beverage Supervisor position at Loretto is ideal for candidates who bring strong leadership skills, attention to detail, customer service excellence, and a commitment to maintaining a safe, clean, and enjoyable dining atmosphere. The role offers a fulfilling opportunity to contribute to a mission-driven organization focused on enhancing the quality of life for its community members while fostering a culture of support and continuous improvement among staff.