Job Overview
Employment Type
Full-time
Benefits
Career advancement opportunities
supportive work environment
Training and development programs
Employee Discounts
health and safety programs
Sustainability initiatives
team-oriented culture
Job Description
HHM Hotels is a distinguished hospitality group known for delivering exceptional guest experiences through its dedication to quality service, innovation, and sustainability. The company operates various properties including hotels, resorts, and food and beverage outlets, each adhering to high standards of excellence and customer satisfaction. HHM Hotels has fostered a strong reputation in the industry for its commitment to its core values, which include People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. With a focus on both environmental responsibility through initiatives like the EarthView program and maintaining a supportive work environment for its employees, HHM Hotels continues to be a preferred employer in hospitality.
The Food and Beverage Supervisor position at HHM Hotels plays a pivotal role in overseeing the daily operations of food and beverage outlets within its properties. This role focuses on ensuring that all aspects of service meet the highest standards of quality, customer satisfaction, and operational efficiency. Responsibilities include supervising associates, managing schedules, monitoring food quality, and maintaining compliance with safety and sanitation standards. The supervisor is actively engaged in coaching and supporting team members to perform consistently with HHM’s brand standards and core values. Interaction with guests for feedback and hands-on involvement during busy periods are also essential components of the role. Additionally, the supervisor manages inventory controls, ensures adherence to alcohol service regulations, and oversees equipment maintenance. This position not only demands strong leadership and organizational skills but also a proactive approach to sustainability and workplace safety. The Food and Beverage Supervisor is positioned for growth within the company, with clear career paths leading to roles such as Food and Beverage Manager and Food and Beverage Director. Work conditions are dynamic, often requiring varied shifts including holidays and weekends, and the ability to perform physical tasks like standing for extended periods and lifting moderate weights. This role is ideal for individuals passionate about hospitality management, with a keen eye on both detail and big-picture operational success.
The Food and Beverage Supervisor position at HHM Hotels plays a pivotal role in overseeing the daily operations of food and beverage outlets within its properties. This role focuses on ensuring that all aspects of service meet the highest standards of quality, customer satisfaction, and operational efficiency. Responsibilities include supervising associates, managing schedules, monitoring food quality, and maintaining compliance with safety and sanitation standards. The supervisor is actively engaged in coaching and supporting team members to perform consistently with HHM’s brand standards and core values. Interaction with guests for feedback and hands-on involvement during busy periods are also essential components of the role. Additionally, the supervisor manages inventory controls, ensures adherence to alcohol service regulations, and oversees equipment maintenance. This position not only demands strong leadership and organizational skills but also a proactive approach to sustainability and workplace safety. The Food and Beverage Supervisor is positioned for growth within the company, with clear career paths leading to roles such as Food and Beverage Manager and Food and Beverage Director. Work conditions are dynamic, often requiring varied shifts including holidays and weekends, and the ability to perform physical tasks like standing for extended periods and lifting moderate weights. This role is ideal for individuals passionate about hospitality management, with a keen eye on both detail and big-picture operational success.
Job Requirements
- Minimum one year of experience in supervisory role in a restaurant or banquet setting
- Food service background at the server level
- Knowledge of bar service and liquor inventory controls
- Experience with Micro’s point of sales system strongly preferred
- Ability to work varied shifts holidays and weekends
- Capability to stand for extended periods and perform physical tasks including lifting up to 50 pounds bending reaching stooping kneeling or crouching
Job Qualifications
- Minimum one year of experience in supervisory role in a restaurant or banquet setting coupled with food service background at the server level
- Knowledge of bar service and liquor inventory controls
- Experience with Micro’s point of sales system strongly preferred
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Monitor product quality and guest satisfaction in food and beverage outlets and services ensuring food quality is consistent appealing and prepared to guest specifications
- Ensure the restaurant and other F and B services comply with sanitation and safety standards for guests and associates
- Interact with guests to obtain feedback on quality of service and food in outlet
- Perform service functions during periods of high volume or staffing shortages
- Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen glassware silverware china condiments etc
- Ensure staff abides by all State Federal and Corporate requirements pertaining to serving alcoholic beverages
- Ensure all equipment is in working order report malfunctions and follow up on repairs
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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