Food and Beverage Supervisor

Pyramid Global Hospitality is a leading hospitality management company that manages a diverse portfolio of over 200 hotels and resorts with more than 18,000 associates located across the United States, the Caribbean, and Europe. The company operates through multiple divisions, including Benchmark Resorts & Hotels, a collection of unique independent properties; Axiom Hospitality, which manages European hotels; and PYRAMIDWORKS, a service provider specializing in integrated workplace and facilities management. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global reach and scale with a personalized, hands-on approach that emphasizes exceptional service, operational excellence, and long-term partnerships. Our company is deeply committed to fostering a supportive, respectful, and empowering environment where associates can flourish and build meaningful hospitality careers. Team members have the opportunity to collaborate with seasoned leaders, take on significant responsibilities, and gain exposure to a wide variety of properties, brands, and markets. Whether you are starting your career in hospitality or bring years of experience to the table, Pyramid presents great opportunities for learning, growth, and making a positive impact in the industry.

The Bradley Hotel, situated in Fort Wayne, Indiana, is a true representation of the city’s authentic Midwestern charm blended with modern design. This property embraces the spirit of Fort Wayne’s community, industry, and creativity, reflecting both its heritage and its vibrant local culture. Known for its inviting atmosphere and quality service, The Bradley offers guests an exceptional experience that embodies the warmth and character of its surroundings. The hotel is currently seeking enthusiastic and service-oriented Food & Beverage Supervisors for both AM and PM shifts to lead front-of-house teams in the hotel’s renowned dining venues, Birdie’s Rooftop and Arbor. This full-time role aims to foster a dynamic and efficient work environment where exceptional guest experiences are created, service standards are maintained at a high level, and team members are supported to grow professionally.

As a Working Food & Beverage Supervisor at The Bradley, you will assume a hands-on leadership position that involves overseeing daily operations within the food and beverage outlets. Your responsibilities will include supervising, coaching, and developing the front-of-house team to ensure that every guest receives superior service. You will lead by example, working directly alongside team members during service periods to provide guidance and maintain high standards of hospitality. Emphasis is placed on maintaining compliance with safety, sanitation, and operational procedures, ensuring that all restaurant areas meet brand quality expectations and health regulations. The role also entails managing guest relations by addressing concerns promptly and professionally, supporting restaurant promotions, assisting in cash handling and credit controls, and contributing positively to the overall work environment. This position provides an excellent platform to refine leadership skills in a luxury hospitality setting while contributing to the continued success and reputation of The Bradley and Pyramid Global Hospitality as a whole.