Food & Beverage Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401(k) retirement plan
Paid Time Off
Employee assistance program
Tuition Reimbursement
Travel Discounts
Free team member meals
Discounted parking
Property discounts

Job Description

Our luxury hotel, a historic landmark embodying the rich heritage of Southern hospitality, offers an unparalleled combination of world-class service and charming surroundings. Positioned as the centerpiece of the city, it boasts 504 elegantly appointed rooms and more than 60,000 square feet of versatile meeting and event space. Guests are treated to diverse culinary experiences across five unique food and beverage outlets, including two distinguished restaurants, a cafe, a seasonal rooftop bar, and the convenience of in-room dining. Its prime location near the French Quarter places visitors within walking distance of vibrant attractions such as Jackson Square, Bourbon Street, and the Arts and Warehouse District, offering an immersive cultural journey through the city’s most iconic venues.

This esteemed hotel is seeking a dynamic and personable individual to join its Food and Beverage team as a supervisor. This role offers an exciting opportunity for career growth within the hospitality industry and the vibrant world of food and beverage management. The successful candidate will play a pivotal role in overseeing daily outlet operations, ensuring every guest encounter reflects the establishment’s commitment to exceptional quality and hospitality. Responsibilities include managing product quality, monitoring service standards, and enforcing compliance with operational policies and safety regulations.

The role also involves leading and motivating the team through each shift by providing hands-on supervision and mentoring to foster a supportive and productive work environment. Additionally, the supervisor will contribute to growing the hotel’s revenue by assisting with the implementation of marketing initiatives and up-selling strategies, enhancing sales and profitability. This position not only demands a focus on operational excellence but also a dedication to maintaining health and safety standards and regulatory compliance to ensure both guest and team member wellbeing.

Joining the team means becoming part of a company that has been a global hospitality leader since 1919, known for its integrity, leadership, teamwork, ownership, and passion for delivering extraordinary guest experiences. As a Hilton team member, the individual will benefit from a comprehensive package including medical, vision, and dental insurance, a 401(k) retirement plan with employer matching, paid time off, employee assistance programs, tuition reimbursement, and exclusive travel discounts, among other valuable perks.

Hilton’s vision to fill the earth with the light and warmth of hospitality creates an inspiring work culture recognized worldwide for excellence and inclusivity. The company encourages prospective team members who are quality-driven, dependable, customer-focused, adaptable, and eager to contribute to a positive guest environment to apply. With a heritage steeped in innovation and a commitment to social responsibility, the hotel offers a workplace where employees feel valued and equipped to advance their careers in hospitality while delivering memorable experiences to guests daily. Join an award-winning workplace culture where you can thrive professionally and personally, growing alongside a global leader dedicated to making every stay magical.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of food and beverage supervisory experience preferred
  • Ability to lead and motivate a team
  • Strong communication skills
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Knowledge of health and safety standards
  • Ability to operate in a dynamic and fast-paced hospitality environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage supervision or a related hospitality role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to monitor and maintain service quality and guest satisfaction
  • Knowledge of health, safety, and sanitation regulations
  • Ability to work in a fast-paced environment
  • Customer-focused mindset with problem-solving skills

Job Duties

  • Supervise daily restaurant operations
  • Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
  • Deliver exceptional guest experiences
  • Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
  • Guide the team through each shift
  • Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
  • Contribute to revenue growth
  • Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
  • Uphold regulatory standards
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job Criteria

Experience

No experience required


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