Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Pacific Hospitality Group is a distinguished hospitality company that operates with a unique owner/operator business model, providing exceptional value to both investors and team members. The company is family focused and committed to long-term holdings that support sustainable business growth and the advancement of its workforce. With a clear vision to enrich lives, Pacific Hospitality Group fosters memorable experiences, contributes positively to communities, and honors core values in all endeavors. Emphasizing principles such as integrity, compliance, value creation, principled entrepreneurship, customer focus, and fulfillment, the group nurtures a workplace culture built on respect, humility, and a passion for continuous knowledge and change. This visionary approach allows the organization to maintain high standards of service while promoting an inclusive, supportive environment for employees and guests alike.
The Food and Beverage Supervisor position at Pacific Hospitality Group entails supervising the daily operations of the restaurant, bar, and room service outlets to guarantee outstanding guest satisfaction, operational efficiency, and adherence to company standards. This role is pivotal in providing leadership, coaching, and motivation to front-line team members to ensure excellent service delivery. The supervisor manages staffing and scheduling, enforces compliance with health, sanitation, and safety regulations, and upholds exceptional cleanliness and operational workflows. Additionally, the Food and Beverage Supervisor assists with inventory control, ordering processes, and monitors labor costs to support the department's profitability goals. The candidate in this role collaborates effectively with other hotel departments to create seamless guest experiences while fostering a positive culture of hospitality. This full-time supervisory role demands a proactive leader capable of maintaining professionalism and poise in a dynamic hospitality setting, making it a key contributor to the ongoing success and growth of Pacific Hospitality Group's hospitality ventures.
The Food and Beverage Supervisor position at Pacific Hospitality Group entails supervising the daily operations of the restaurant, bar, and room service outlets to guarantee outstanding guest satisfaction, operational efficiency, and adherence to company standards. This role is pivotal in providing leadership, coaching, and motivation to front-line team members to ensure excellent service delivery. The supervisor manages staffing and scheduling, enforces compliance with health, sanitation, and safety regulations, and upholds exceptional cleanliness and operational workflows. Additionally, the Food and Beverage Supervisor assists with inventory control, ordering processes, and monitors labor costs to support the department's profitability goals. The candidate in this role collaborates effectively with other hotel departments to create seamless guest experiences while fostering a positive culture of hospitality. This full-time supervisory role demands a proactive leader capable of maintaining professionalism and poise in a dynamic hospitality setting, making it a key contributor to the ongoing success and growth of Pacific Hospitality Group's hospitality ventures.
Job Requirements
- Ability to stand and walk for extended periods
- ability to lift and carry up to 25-50 pounds
- ability to work flexible schedules, including evenings, weekends, and holidays
- frequent bending, reaching, and moving throughout service areas
Job Qualifications
- Minimum 2 years of food and beverage experience, including supervisory responsibilities
- strong knowledge of restaurant, bar, and hospitality operations
- excellent communication and interpersonal skills
- ability to lead and motivate teams in a fast-paced environment
- knowledge of food safety and responsible alcohol service practices
Job Duties
- Supervise daily F&B operations and service delivery
- ensure all outlets are adequately staffed and prepared for service
- monitor service quality and guest satisfaction throughout each shift
- conduct pre-shift meetings to communicate daily objectives, promotions, and operational updates
- assist with opening and closing procedures
- lead, coach, motivate, and develop F&B team members
- train new employees on service standards, policies, and procedures
- monitor employee performance and provide ongoing feedback
- assist with scheduling and labor management
- address employee concerns and escalate issues when necessary
- ensure guests receive prompt, professional, and courteous service
- resolve guest complaints and service recovery situations effectively
- build positive guest relationships and promote a culture of hospitality
- support achievement of departmental revenue and profitability goals
- monitor labor costs and productivity
- assist with inventory control and ordering processes
- help minimize waste and control operating expenses
- verify accuracy of cash handling and point-of-sale transactions
- ensure compliance with health, sanitation, food safety, and liquor regulations
- maintain a clean, organized, and safe work environment
- enforce company policies, procedures, and service standards
- participate in safety meetings and incident reporting as required
- complete shift reports and operational documentation
- monitor inventory levels and communicate supply needs
- collaborate with other hotel departments to ensure seamless guest experiences
Job Criteria
Experience
No experience required
Job Location
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