Food & Beverage Supervisor

HHM Hotels is a renowned hospitality company known for its dedication to exceptional guest experiences and quality service in the hotel and food and beverage industry. With a strong commitment to excellence, HHM Hotels operates numerous establishments where guest satisfaction and operational efficiency are top priorities. The company integrates sustainable practices through its EarthView program, demonstrating corporate responsibility toward environmental stewardship. Operating in a dynamic and fast-paced environment, HHM Hotels values core principles such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide its employees and management toward delivering outstanding service consistently.

The Food and Beverage Supervisor at HHM Hotels plays a critical role in overseeing the daily operations of food and beverage outlets and services. This includes ensuring high standards in food quality, guest satisfaction, and associate performance. This supervisory position is designed for an individual who can coordinate multiple operational aspects, such as scheduling, training, and coaching staff, to meet brand and hotel standards while embodying HHM's core values. The role demands active engagement with both guests and employees, promoting a positive work environment and responsive customer service.

Key responsibilities include interviewing, selecting, and training associates, managing schedules to optimize coverage, and monitoring product quality to ensure consistency and appeal. The supervisor ensures compliance with sanitation, safety, and alcohol service regulations, maintaining a safe and welcoming environment for guests and associates alike. Additionally, this role involves direct interaction with guests to gather feedback and manage service during peak periods or staffing shortages.

Operational duties also encompass inventory management of food and beverage supplies and ensuring that all equipment is operational and properly maintained, with prompt reporting and follow-up on repairs. The supervisor upholds sustainability guidelines aligned with the EarthView program and enforces safe work habits conforming to OSHA and MSDS standards. The position offers career advancement opportunities toward Food and Beverage Manager and Director roles, ideal for motivated professionals aiming for growth in the hospitality management field.

This role is typically full-time and involves varied work schedules that may include weekends, holidays, and different shifts. Physical demands include standing for extended periods, walking, lifting up to 50 pounds, and performing tasks requiring bending, stooping, kneeling, or crouching. Successful candidates will possess strong leadership skills, hospitality knowledge, and the ability to maintain service excellence under pressure. This Food and Beverage Supervisor position offers a unique chance to be part of a respected hotel company that champions both service quality and sustainable practices, fostering a vibrant and challenging work environment conducive to professional and personal growth.