Food & Beverage Supervisor

Tucson, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $39,700.00 - $64,300.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k)

paid sick days

Paid vacation

Paid holidays

paid bereavement

Pet insurance

Tuition Reimbursement

Team member hotel rates

Job Description

Loews Ventana Canyon Resort is a premier luxury resort located in Tucson, Arizona, offering an exceptional desert oasis experience amidst the stunning Catalina Mountain range. As part of the Loews Hotels & Co family, which has been operating iconic hotels and resorts across the United States since 1960, Loews Ventana Canyon Resort combines a rich heritage with a commitment to creating memorable guest experiences. The resort prides itself on fostering a culture of growth and belonging, valuing diversity and inclusivity, and providing team members with meaningful career opportunities across various departments including Guest Services, Finance, Culinary, and IT.

The Food and Beverage Supervisor role at Loews Ventana Canyon Resort is a pivotal position responsible for leading a dynamic team across multiple dining and beverage outlets to ensure outstanding guest service and operational excellence. This role offers a blend of supervisory responsibilities, including staff management, quality assurance, training, scheduling, inventory control, and event coordination. The ideal candidate will be passionate about hospitality, thrive in a fast-paced environment, and exhibit strong leadership skills to inspire and motivate their team.

Team members at this resort benefit from competitive health and wellness packages, including 401(k) plans with company matches, paid time off encompassing sick days, vacation, holidays, and bereavement leave including pet bereavement. The resort also supports professional growth through training and development opportunities and tuition reimbursement. Additional perks for employees include pet insurance, discounted hotel rates, and various other team member benefits and privileges.

This role demands excellent communication skills and a guest-focused approach to resolving issues promptly and maintaining high service standards. The Food and Beverage Supervisor will coordinate closely with kitchen staff and assist in organizing special events, banquets, and private functions, ensuring seamless service delivery. Candidates should be adept at managing inventory, controlling waste, and tracking sales to contribute effectively to the resort's profitability and operations compliance. Flexibility in working hours, including weekends and holidays, is also essential to meet the resort's service demands.

At Loews Ventana Canyon Resort, you will find a supportive and inclusive work environment where your contributions to guest experiences and team development are highly valued. Joining the team means becoming part of a renowned hospitality brand that emphasizes a culture of respect, growth, and belonging — providing you with the tools and opportunities to build a fulfilling career in the luxury resort industry.

Job Requirements

Minimum of one year of food and beverage experience required
Prior leadership or supervisory experience preferred
Thorough understanding of food and beverage techniques, service standards, and sanitation regulations
Strong organizational, communication, and leadership skills with the ability to motivate teams
Proficient in Microsoft Office and familiar with POS systems and basic financial reporting
Ability to lift and carry food service trays weighing 35+ pounds
Skilled in working efficiently in fast-paced environments while maintaining attention to detail
Flexible availability to work weekends, holidays, and varied shifts as needed
High School Diploma or equivalent preferred

Job Qualifications

Minimum of one year of food and beverage experience required
Prior leadership or supervisory experience preferred
Thorough understanding of food and beverage techniques, service standards, and sanitation regulations
Strong organizational, communication, and leadership skills with the ability to motivate teams
Proficient in Microsoft Office and familiar with POS systems and basic financial reporting
Ability to lift and carry food service trays weighing 35+ pounds
Skilled in working efficiently in fast-paced environments while maintaining attention to detail
Flexible availability to work weekends, holidays, and varied shifts as needed
High School Diploma or equivalent preferred

Job Duties

Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency
Monitor service quality, food presentation, and guest satisfaction to uphold high standards
Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery
Assist with planning and managing special events, banquets, and private functions
Greet guests, address inquiries, and resolve complaints promptly and professionally
Gather and analyze guest feedback to suggest improvements and enhance experiences
Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads
Conduct pre-shift meetings to communicate priorities, updates, and promotions
Support recruitment, onboarding, and training of new team members
Provide ongoing coaching and feedback to maintain service excellence
Monitor inventory and stock levels, coordinating purchases to meet operational needs
Track sales, control waste, and implement portion control to optimize profitability
Ensure compliance with health, safety, and hygiene regulations across all operations
Other duties as assigned