Food and Beverage Supervisor

Aurora, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $23.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) matching

Wellness Support

Life insurance

Disability Coverage

Savings accounts

tuition aid

Travel and lodging perks

Job Description

Stonebridge is a well-established hospitality management company dedicated to delivering exceptional guest experiences across its portfolio of hotels and resorts. Known for its commitment to quality and service excellence, Stonebridge operates a variety of lodging and dining facilities that cater to both leisure and business travelers. The company values innovation, guest satisfaction, and employee development, fostering a positive work environment where team members can thrive and grow professionally. With a reputation for maintaining high standards of operational efficiency and hospitality, Stonebridge continuously seeks to enhance its services by investing in its people and embracing industry best practices.

The Food & Beverage Supervisor role, based in Aurora, Colorado, offers a full-time opportunity within Stonebridge's dynamic team. This position plays a critical role in overseeing the daily operations of the hotel’s restaurant and bar, ensuring smooth and efficient service that aligns with hotel policies and brand standards. The pay range for this non-exempt position is $21.00 to $23.00 per hour, reflecting competitive compensation in the local market.

As a Food & Beverage Supervisor, you will be responsible for supervising all aspects of food and beverage service, including overseeing staff performance, managing costs, and maintaining compliance with health and liquor regulations. The role requires strong leadership skills to guide the food and beverage associates, bartenders, and room service staff, ensuring they provide courteous and professional service. Beyond just operational duties, the Supervisor is expected to foster a positive guest experience by ensuring high-quality service and handling any customer concerns promptly and effectively.

In addition, this role demands vigilant oversight of inventory, stock security, and cost control measures to sustain profitability. The Supervisor will also be tasked with maintaining the aesthetic and cleanliness of the restaurant and bar area, including managing table setups and ambiance details such as flower arrangements. Staff training, performance reviews, and development form an essential part of the responsibilities to maintain a competent and motivated team.

Working at Stonebridge means you will be part of an inclusive workplace that values diversity and equal opportunity. The company offers comprehensive benefits, including medical, dental, vision, paid time off, 401(k) matching, wellness programs, and more, supporting employee well-being both professionally and personally. This role provides an ideal environment for individuals passionate about hospitality management, seeking career growth in a supportive and established organization.

Job Requirements

3+ years of experience in food and beverage operations or a supervisory role
Strong understanding of POS systems, cost control, and inventory management
Knowledge of food hygiene regulations and liquor laws
Proven ability to manage and lead a team, including training and performance management
Excellent customer service skills, with a focus on guest satisfaction
Strong communication skills, both written and verbal
Ability to work under pressure and manage multiple tasks in a fast-paced environment
Proficiency in resolving guest complaints and maintaining high service standards
Ability to collaborate with different departments, such as front office and housekeeping

Job Qualifications

3+ years of experience in food and beverage operations or a supervisory role
Strong understanding of POS systems, cost control, and inventory management
Knowledge of food hygiene regulations and liquor laws
Proven ability to manage and lead a team, including training and performance management
Excellent customer service skills, with a focus on guest satisfaction
Strong communication skills, both written and verbal
Ability to work under pressure and manage multiple tasks in a fast-paced environment
Proficiency in resolving guest complaints and maintaining high service standards
Ability to collaborate with different departments, such as front office and housekeeping

Job Duties

Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards
Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures
Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements
Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service
Manages bartenders and room service staff, ensuring they are trained and meet service standards
Oversees room service orders to ensure timely and accurate delivery
Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements
Handles customer complaints and ensures high service quality
Ensures compliance with hygiene, health, and safety standards
Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development
Circulates throughout the restaurant and bar, maintaining visibility with guests and staff
Conducts regular staff training and stays informed about industry trends for continuous improvement