Food & Beverage Supervisor

The hiring establishment is a hospitality company specializing in food and beverage services within a hotel or resort environment. This company is dedicated to delivering exceptional guest experiences by maintaining high standards of quality and service across its food and beverage outlets. It is a dynamic environment where customer satisfaction, food quality, and associate performance are prioritized. The company believes deeply in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which reflect a commitment not only to operational excellence but also to fostering a supportive and engaged workforce. The company follows sustainability practices, specifically through its EarthView program, highlighting its responsibility towards environmental stewardship.

The role on offer is for a Food and Beverage Supervisor, a key leadership position that involves overseeing the daily operations of the restaurant and other food and beverage outlets. This supervisory role commands a compensation of $24.00 per hour and offers a potential career path leading to roles such as Food and Beverage Manager and Food and Beverage Director. As a supervisor, you will be responsible for ensuring that all food and beverage services meet established quality and safety standards, customer satisfaction metrics, and operational efficiency targets.

In this role, you will be tasked with managing the schedules, training, coaching, and performance of your team members to align with brand standards and corporate values. You will ensure compliance with state, federal, and corporate regulations, particularly relating to alcohol service and safety practices. An integral part of your job will be maintaining inventory levels for supplies like glassware, linen, and condiments to ensure seamless service delivery. You will frequently interact with guests to gather feedback, allowing you to make real-time improvements to food quality and service. This position requires versatility, as you may need to step in and perform direct service duties during peak times or when staffing shortages arise.

Physical demands include the ability to stand for extended periods and perform various physical activities such as walking, lifting up to 50 pounds, bending, stooping, and kneeling. The work schedule may be variable, including shifts that cover holidays and weekends. The company values safe work practices and adherence to OSHA and MSDS standards, ensuring a safe and compliant working environment.

This supervisory position is ideal for individuals with prior experience in food service, especially those who have served at the floor level and have firsthand knowledge of restaurant or banquet operations. Familiarity with bar service and liquor inventory controls is required, alongside experience with point-of-sale systems, specifically Micros POS software, which is highly preferred. The role offers an opportunity to grow professionally within a well-established hospitality company that emphasizes leadership development and operational accountability.