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Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company that commands a significant presence globally, overseeing a portfolio that includes over 400 hotels across North America, Europe, the Caribbean, and Latin America. With assets exceeding 15 billion dollars under management, Highgate stands as a trusted authority in the hospitality industry. The company boasts a remarkable 30-year history of innovation and excellence in managing all aspects of the hotel property lifecycle. From the initial stages of planning and development to recapitalization and asset disposition, Highgate applies expert guidance and strategic oversight to maximize value and maintain operational excellence.Show More
Job Requirements
- long hours sometimes required
- medium work exerting up to 50 pounds of force occasionally
- ability to effectively communicate with all levels of employees and guests
- ability to listen, understand, and clarify concerns
- attend all hotel required meetings and trainings
- participate in M.O.D. coverage as required
- maintain regular attendance as per hotel scheduling needs
- maintain high personal appearance and grooming standards including nametags
- comply with hotel standards and regulations
- maintain confidentiality of information
- handle problems proactively
- perform other duties as assigned by management
- maintain warm and friendly demeanor at all times
Job Qualifications
- at least 3 years of progressive experience in a hotel or related field
- or a 4-year college degree and at least 3 years related experience
- or a 2-year college degree and 4 or more years related experience
- proficiency in windows and company approved spreadsheets and word processing
- knowledge of food and beverage preparation techniques
- knowledge of health department rules and regulations
- knowledge of liquor laws and regulations
- ability to communicate effectively both verbally and in writing
- ability to multitask and prioritize departmental functions
- effective listening and problem-solving skills
Job Duties
- supervise and manage all food and beverage personnel
- respond to guest complaints in a timely manner
- participate in food and beverage budget, forecasting and monitor department performance
- monitor industry trends to maintain competitive and profitable operations
- coordinate and monitor all phases of loss prevention in the food and beverage department
- prepare and submit required reports in a timely manner
- organize and conduct department meetings regularly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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