Food & Beverage Supervisor

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is a distinguished hotel located in the bustling Natick area, committed to providing exceptional hospitality and memorable guest experiences. As part of the renowned Tapestry Collection by Hilton, this upscale hotel offers a unique blend of boutique style and modern amenities, catering to travelers seeking comfort, style, and convenience. The hotel prides itself on its commitment to excellence, fostering a collaborative work environment that encourages innovation and community engagement. With a focus on professional growth and outstanding service, The Verve Hotel Boston Natick stands out as a premier destination for guests and employees alike.

The Food & Beverage Supervisor role at The Verve Hotel Boston Natick is a vital position within the hotel's operational team. This role is responsible for supervising and coordinating food and beverage services across the hotel's various outlets, including restaurant, lounge, and banquet operations. Reporting to the Food & Beverage Manager and Banquet Manager, the supervisor ensures the smooth execution of daily operations while upholding the highest standards of guest service and operational excellence. This position demands strong leadership skills to manage and mentor service staff, oversee shifts, and maintain a welcoming and clean environment for guests. The Food & Beverage Supervisor plays a key role in handling guest interactions, resolving concerns promptly to maximize guest satisfaction. In addition to hands-on supervision during service periods, the role involves supporting administrative functions such as preparing shift reports and participating in departmental meetings. The ideal candidate for this position will have previous supervisory experience in a hotel food and beverage setting, with a preference for those who have experience in both outlet and banquet services. They must be able to work flexible hours, including nights, weekends, and holidays, to meet the dynamic needs of the hospitality industry. Physical stamina is important as the role requires standing, walking, lifting up to 50 pounds, and performing various physical tasks typical of a busy hotel environment. The Verve Hotel offers competitive compensation at $22 per hour, paid bi-weekly, alongside a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, paid personal and vacation time, and exclusive hotel team member travel discounts. This opportunity at The Verve Hotel Boston Natick is perfect for hospitality professionals eager to grow their careers in a supportive and high-performing culture with ample opportunities for advancement and development.