Food & Beverage Supervisor

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is a distinguished hotel that prides itself on delivering exceptional guest experiences and fostering a collaborative, high-performance culture. Located in the vibrant area of Natick, this hotel is part of the esteemed Tapestry Collection by Hilton, which is known for its unique and boutique-style hospitality offerings that combine classic charm with modern amenities. Guests at The Verve Hotel can expect a welcoming atmosphere that emphasizes both comfort and style, enhanced by dedicated staff committed to professional excellence. The hotel's commitment extends beyond guest satisfaction to include strong values of innovation and community engagement, positioning it as a leading hospitality landmark in the Boston area. This hotel operates in a highly competitive market, where attention to detail and quality service are paramount to maintaining its esteemed reputation.

The role of Food & Beverage Supervisor at The Verve Hotel Boston Natick is a pivotal position responsible for supervising and coordinating all food and beverage services within the hotel's outlets and banquet operations. The position is ideal for an individual who thrives in a dynamic, fast-paced hotel environment and who has a passion for delivering outstanding customer service. As a Food & Beverage Supervisor, you will work closely with both the Food & Beverage Manager and Banquet Manager to ensure smooth and efficient daily operations. This includes overseeing restaurant, lounge, and banquet services, managing shift schedules, and supporting the training and mentoring of team members. The role demands strong leadership qualities with a focus on maintaining high standards of service, cleanliness, and overall operational appearance. You will also be responsible for handling guest interactions and resolving any concerns to secure guest satisfaction.

In addition to supervisory duties, this role involves administrative responsibilities such as generating shift reports and facilitating departmental meetings. A key aspect of the position includes enforcing policies related to cash handling and closing procedures to safeguard financial accuracy and accountability. The Food & Beverage Supervisor must maintain high visibility during service periods to provide ongoing support and leadership to team members. This position requires flexibility regarding working hours, including nights, weekends, and holidays, due to the nature of hotel operations. Compensation for this role is competitive, with a starting wage of $22.00 per hour, paid bi-weekly. The position offers a comprehensive benefits package that supports both personal well-being and career development, including medical, dental, and vision insurance, a 401(k) retirement plan, paid personal and vacation time, and other employee perks such as hotel team member travel discounts and free parking.

Overall, this role offers exciting career growth and advancement opportunities within a company known for its commitment to quality and employee development. The Verve Hotel Boston Natick promotes an equal opportunity work environment, welcoming diverse candidates who are eager to contribute to a team that values professionalism, community, and excellent guest service.