Food & Beverage Supervisor

Omni Louisville Hotel is a premier landmark located in the heart of Louisville, Kentucky, reflecting the rich history, culture, and vibrant character of the city. This hotel is more than just a place to stay; it is an immersive urban experience where guests can connect with the city’s heritage through exquisite design, outstanding amenities, and thoughtful local touches. The 612-room hotel stands out against Louisville’s skyline with its iconic glassy ends that glisten by day and glow by night. Guests can enjoy spectacular views from the rooftop bar and hotel pool, both designed to blend indoor and outdoor environments seamlessly, creating a dynamic space for relaxation and socializing with the picturesque cityscape as a backdrop. The hotel features multiple dining options, including a featured bourbon bar, a speakeasy, and a bowling alley, all of which embody Louisville’s unique local flavor. A standout feature is the Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby, which offers a diverse selection of food and desserts, craft beer, fresh bakery items, and local favorites. This lively market transforms Liberty Street into an engaging pedestrian destination for both locals and visitors alike.

The Food & Beverage Supervisor role at Omni Louisville Hotel is integral to delivering the exceptional customer experiences that define this establishment. This position involves partnering with management to oversee and train the food and beverage outlets staff, ensuring that service standards meet—and exceed—the expectations set by Omni Hotels & Resorts. The supervisor will be responsible not just for maintaining high-quality service delivery but also for fostering an environment where true hospitality is demonstrated through memorable 'WOW' moments. This role demands a professional capable of managing day-to-day operations, including scheduling, training, inventory control, guest relations, and compliance with health and safety standards. The Food & Beverage Supervisor must ensure seamless coordination between the culinary and service teams, uphold rigorous cleanliness and safety protocols, and maintain strong communication with management and guests. This supervisory position requires someone who is detail-oriented, highly motivated, and passionate about providing outstanding service in a fast-paced luxury hotel environment. The supervisor will also play an active role in staffing by participating in hiring and training activities and will be involved in administrative tasks such as preparing maintenance requests and conducting monthly audits. This is a unique opportunity for a service professional eager to grow within a respected and vibrant hospitality setting. The Omni Louisville Hotel is committed to equal employment opportunity and provides a supportive work environment that respects diversity and inclusion. Employment may require flexible availability including nights, weekends, and holidays to meet the dynamic needs of the hotel and its guests. All team members are expected to uphold the highest standards of personal appearance and conduct while contributing positively to the guest experience.