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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
Omni Louisville Hotel is a premier landmark located in the heart of Louisville, Kentucky, reflecting the rich history, culture, and vibrant character of the city. This hotel is more than just a place to stay; it is an immersive urban experience where guests can connect with the city’s heritage through exquisite design, outstanding amenities, and thoughtful local touches. The 612-room hotel stands out against Louisville’s skyline with its iconic glassy ends that glisten by day and glow by night. Guests can enjoy spectacular views from the rooftop bar and hotel pool, both designed to blend indoor and outdoor environments seamlessly,... Show More
Job Requirements
- Must have a high school diploma or equivalent
- Must possess Food Handlers and STAR certifications
- Must have at least one year of supervisory experience in food and beverage preferred
- Must be able to communicate effectively in English
- Must be able to work flexible shifts including nights, weekends, and holidays
- Must be able to stand and walk for extended periods
- Must be able to lift and move objects of moderate weight
- Must have a strong attention to detail
- Must understand and comply with emergency procedures
Job Qualifications
- One year of experience in food and beverage supervision or management preferred
- Food Handlers and STAR certifications required
- Ability to communicate clearly and pleasantly in English both verbally and in writing
- Ability to work in a fast-paced environment and multitask
- Prior serving and cash handling experience preferred
- Ability to work flexible shifts including nights, weekends, and holidays
- Ability to manage deadlines
- Basic knowledge of food and beverage financials including cost and par controls preferred
- Strong attention to detail and customer service skills
- Knowledge of emergency procedures and accident prevention
Job Duties
- Maintain regular attendance in compliance with Omni standards
- Maintain high standards of personal appearance and grooming including proper attire, uniform, and name tag
- Monitor outlets for seating availability, service, safety, cleanliness, and guest well-being
- Maintain full familiarity with menus and beverage offerings
- Ensure all staff complete side work checklists
- Spot check liquor pars and order daily supplies
- Monitor food and liquor requisitions
- Maintain bar controls, safety, and standards
- Hold pre-shift meetings and ensure departmental training requirements are met monthly
- Follow up on established training steps
- Handle guest comments and complaints to ensure satisfaction
- Communicate with guests and receive feedback
- Stay on the floor during peak hours
- Motivate the team and assist when needed
- Observe, teach, and correct staff’s service professionally
- Work closely with culinary team to ensure smooth quality service
- Assist manager in scheduling and forecasting
- Participate in interviewing and recruiting
- Assist in monthly MOS audits
- Prepare maintenance requests and follow-up
- Maintain knowledge of hotel property and events
- Participate in department meetings and company trainings
- Perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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