Food and Beverage Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Gym membership
fitness classes
Employee Discounts

Job Description

Canyon Ranch is a pioneering leader in the wellness lifestyle industry, established in 1979. With a steadfast commitment to integrative wellness, Canyon Ranch has impacted millions of guests through its premier wellness destination resorts located in Tucson, Arizona, and Lenox, Massachusetts. Guests visiting these resorts benefit from a holistic approach to health, aiming to help individuals live younger and longer lives. Beyond the destination resorts, Canyon Ranch also operates North America’s largest day spa within The Venetian hotel in Las Vegas, Nevada, further solidifying its position as a foremost authority in the wellness and spa industry. The company’s dedication to excellence has been recognized repeatedly with prestigious accolades such as Travel + Leisure’s Best Spa Award, awarded 13 times, and the Conde Nast Traveler Best Destination Spa Award, received 11 times. Additionally, both wellness resorts have earned a place in the 2019 U.S. News & World Report Best Hotels rankings.

The Food & Beverage Supervisor for UU Café plays a critical role in delivering the exceptional service standards that Canyon Ranch is known for. This position oversees the daily operations of the café, ensuring a warm, efficient, and service-focused environment for guests. As a hands-on leader, the supervisor is responsible for directing servers and support staff, monitoring service flow and product quality, and ensuring compliance with food safety and sanitation regulations. Working closely with the Café Manager and culinary team, the supervisor helps maintain smooth operational processes and supports departmental goals aimed at enhancing the overall guest experience. This role also involves managing scheduling, shift coverage, and providing coaching to staff members, fostering an environment where friendly, accurate, and timely service is the standard. Given Canyon Ranch’s emphasis on wellness and guest satisfaction, the Food & Beverage Supervisor must embody the company’s service ethos and contribute to its continued success in the wellness hospitality sector. The position offers a comprehensive benefits package, including medical, dental, and vision insurance plans, 25 paid days off per year, free gym and health club membership with access to 60 fitness classes, a wide array of lectures and workshops, and a 55% discount on services. This role requires a collaborative spirit, strong leadership skills, and the ability to maintain the high standards for which Canyon Ranch is renowned.

Job Requirements

  • high school diploma or equivalent
  • 3 - 5 years work experience in related field
  • 1 year of restaurant supervisory experience
  • associates degree in hospitality or business administration or related field preferred
  • excellent written and verbal communication skills
  • proficiency in Microsoft Office suite
  • open availability preferred

Job Qualifications

  • 3 - 5 years work experience in related field
  • 1 year of restaurant supervisory experience
  • associates degree in hospitality or business administration or related field preferred
  • excellent written and verbal communication skills
  • proficiency in Microsoft Office suite
  • open availability preferred

Job Duties

  • oversee daily café operations to ensure exceptional guest service
  • provide hands-on leadership to servers and support staff
  • monitor service flow and product quality consistently
  • enforce food safety, sanitation, and café standards
  • support scheduling and shift coverage
  • coach and mentor team members to deliver accurate and timely service
  • collaborate closely with Café Manager and culinary team to maintain smooth operations

Job Criteria

Experience

Mid Level (3-7 years)


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