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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $25.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
company-paid disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
Hyatt Westlake is a distinguished hotel known for its commitment to exceptional guest experiences and superior hospitality services. Nestled in a prime location, Hyatt Westlake offers guests a blend of luxury, comfort, and personalized service. The hotel features a variety of amenities, including fine dining options, event spaces, and beautifully appointed rooms, making it a preferred destination for both business and leisure travelers. Hyatt Westlake operates under the broader umbrella of HM Alpha Hotels & Resorts, a company dedicated to fostering an inclusive and respectful workplace environment that values equal opportunity and diversity.
The Food and Beverage Supervisor ... Show More
The Food and Beverage Supervisor ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year cashier experience two years server experience and one year in direct sales or retail or equivalent combination
- Previous supervisory or leadership experience in food and beverage preferred
- Strong leadership and organizational skills
- Excellent guest service and conflict resolution abilities
- Ability to multitask and work in a fast-paced environment
- Successful completion of a background check prior to employment
Job Qualifications
- Strong leadership skills with the ability to supervise train and motivate a team
- Excellent guest service and conflict-resolution abilities
- Strong organizational skills for scheduling coordinating and managing daily operations
- Attention to detail in cleanliness presentation and service delivery
- Ability to multitask and adapt in a fast-paced environment
- Minimum of one year cashier experience two years server experience and one year in direct sales or retail or equivalent combination
- Previous supervisory or leadership experience in food and beverage preferred
- High school diploma or equivalent required
Job Duties
- Supervise train and support the front-of-house and coffee shop teams to provide prompt courteous and professional service
- Schedule dining reservations coordinate special events and arrange services for parties or groups
- Greet guests escort them to tables provide menus and ensure a welcoming experience
- Address and resolve guest complaints effectively and professionally
- Assign work tasks and oversee daily activities of associates to ensure smooth operations
- Inspect serving stations for neatness cleanliness and readiness requisition supplies as needed
- Assist in planning menus preparing beverages and expediting food orders when necessary
- Manage cash handling responsibilities including collecting payments verifying receipts and balancing registers
- Reward and recognize team members who use empowerment to meet or exceed guest expectations
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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