Food & Beverage Supervisor

HHM Hotels is a distinguished hospitality management company known for its commitment to excellence and outstanding guest service. With a portfolio of premium hotel properties, HHM Hotels emphasizes quality, sustainability, and a deep-rooted belief in their core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. The company invests in its associates, fostering professional growth and offering clear career paths within the hospitality industry. This ensures a dynamic, fulfilling work environment where team members can thrive and make meaningful contributions to exceptional guest experiences.

The Food and Beverage Supervisor role at HHM Hotels is a pivotal position responsible for overseeing the daily operations of food and beverage outlets and services. This position focuses on maintaining high standards of food quality, customer satisfaction, and associate performance in line with brand and hotel expectations. The supervisor leads the team by managing associate schedules, supporting ongoing training, and ensuring compliance with safety and sanitation standards. Acting as a hands-on leader, the supervisor performs service duties during high volume or staff shortages, ensuring seamless operations.

A Food and Beverage Supervisor must possess experience in supervising in a restaurant or banquet setting, coupled with solid food service knowledge at the server level. This role requires proficiency in bar service, liquor inventory control, and familiarity with point of sale systems, such as Micros. Superior guest interaction skills are critical to gather feedback and maintain service quality. The role also includes managing inventory levels of food and beverage supplies, overseeing compliance with regulations for serving alcoholic beverages, and ensuring equipment functionality with timely maintenance.

In addition to operational tasks, the supervisor promotes sustainability by adhering to HHM's EarthView program guidelines, prioritizing safe work habits, and environmental responsibility. This position offers a clear career path leading to Food and Beverage Manager and Food and Beverage Director roles, supporting professional development within the company. Work schedules are varied and may involve shifts on holidays and weekends, with physical demands such as standing for extended periods and lifting up to 50 pounds required.

This dynamic role at HHM Hotels offers an excellent opportunity for hospitality professionals eager to advance in food and beverage management, working for a company that values excellence, care for guests, and associate growth. The Food and Beverage Supervisor is instrumental in delivering superior dining experiences while cultivating an engaged, high-performing team.