Food and Beverage Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,500.00 - $64,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities

Job Description

Typhoon Texas is a renowned water park known for its family-friendly environment, exciting water attractions, and commitment to providing exceptional guest experiences. As a prominent amusement destination, Typhoon Texas combines entertainment with hospitality, creating memorable summer experiences for visitors of all ages. The park prides itself on its safety standards, cleanliness, and warm Texas hospitality which ensures guests enjoy a relaxing and enjoyable visit.

The Food and Beverage Supervisor role at Typhoon Texas is a pivotal position within the Food and Beverage Department. This role involves overseeing the daily operations of specific food outlets such as The Patio kitchen or various kiosk stands. The supervisor is responsible for ensuring smooth, efficient, and guest-focused service across these locations. This involves managing multiple outlets, coordinating team efforts, supporting cashiers, runners, and cooks, and troubleshooting operational challenges. Supervisors play an essential role in maintaining cleanliness and health standards by enforcing daily, weekly, and monthly cleaning protocols. They are also responsible for managing employee scheduling and developing team members to adhere to Typhoon Texas policies and health department regulations.

This position requires a highly organized and proactive individual who thrives in a fast-paced, guest-centric environment. The Food and Beverage Supervisor must ensure all aspects of their assigned area are prepared and operating optimally from opening through closing. They are also tasked with training their teams on safety procedures and providing outstanding customer service to enhance guest satisfaction. Typhoon Texas values supervisors who contribute to creating memorable guest experiences that encourage repeat visits throughout the summer season. With a focus on teamwork, hospitality, and operational excellence, this role offers opportunities for leadership development within the dynamic park environment.

Job Requirements

  • Must have or obtain a valid Food Handler's permit
  • Must be able to stand and walk for extended periods of time
  • May be required to lift 25-50 lbs
  • May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain
  • Must be able to multitask and remain flexible in a fast-paced environment
  • Must be able to communicate in a positive and professional manner and work well with others

Job Qualifications

  • Must have or obtain a valid Food Handler's permit
  • Experience in food and beverage operations preferred
  • Strong leadership and team management skills
  • Excellent customer service abilities
  • Knowledge of health department and food safety regulations
  • Ability to multitask and work efficiently in a fast-paced environment
  • Effective communication skills with guests and team members

Job Duties

  • Assign team members to their designated areas for each shift
  • Ensure team members complete daily checklists and cleaning tasks
  • Provide outstanding customer service and effectively resolve any guest concerns
  • Collaborate with leads to ensure assigned areas operate hospitably, safely and efficiently
  • Communicate guest or team member feedback in a timely and constructive manner
  • Ensure team members receive breaks in accordance with applicable labor laws, and that breaks are documented properly
  • Train team members to perform tasks safely and in accordance with Typhoon Texas policies and departmental procedures
  • Monitor guest wait times for food production estimations and communicate to upper leadership to adjust labor or operation to ensure the delivery of quick and high-quality product

Job Criteria

Experience

Mid Level (3-7 years)


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