Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Benefits
health care plan
Retirement Plan
Paid Time Off
Free Meals
Job Description
Millennium Hotels and Resorts is a distinguished global hospitality company renowned for delivering exceptional guest experiences through its portfolio of luxury hotels and resorts. Among its prestigious properties, the historic Millennium Biltmore Hotel stands out as a beacon of elegance and history. Located in the heart of downtown Los Angeles, this iconic hotel has been a landmark since 1923, celebrated for its exquisite Spanish-Italian Renaissance architecture and magnificent hand-painted ceilings. The Biltmore’s legacy includes a notable connection to the Academy Awards, having hosted the founding banquet for the Academy of Motion Picture Arts and Sciences in its Crystal Ballroom in 1927. This culturally significant venue has also featured in numerous Hollywood films, TV shows, and music videos, making it a beloved destination for visitors and locals alike.
The Millennium Biltmore Hotel offers 683 modern guest rooms, including 60 suites, alongside 70,000 square feet of flexible function space, making it ideal for a variety of events from grand weddings to corporate meetings. Situated in the vibrant Financial District, the hotel is conveniently close to unique attractions such as Angel's Flight, the Brockman Building, and the Los Angeles Public Library, enhancing the guest experience with local flavor.
The Food and Beverage Supervisor role at Millennium Hotels and Resorts is a key leadership position responsible for overseeing all aspects of food and beverage operations within the hotel. This position is designed for a proactive, detail-oriented professional passionate about delivering exceptional dining experiences. The Supervisor will manage daily service operations, ensuring adherence to health and safety standards while maintaining high-quality service that meets the hotel's esteemed reputation.
In this role, the Food and Beverage Supervisor will lead, train, and mentor staff to uphold the highest service standards and create a positive, collaborative work environment. They will also play a significant role in menu development, pricing strategies, and promotional activities to drive revenue growth. Operational responsibilities include inventory management, cost control, and ordering to optimize financial performance. The Supervisor will work closely with other hotel departments to ensure seamless service delivery and contribute to overall guest satisfaction.
Exceptional communication skills and the ability to address guest feedback diplomatically are essential, as is a thorough understanding of current food and beverage trends. This role requires flexible availability, including evenings, weekends, and holidays, to support the dynamic nature of hotel operations. The hourly pay range for this position is $27.00 to $30.00, reflecting factors such as experience and education.
Millennium Hotels and Resorts is committed to equal employment opportunity and values diversity, welcoming applications from candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By joining this team, you will be part of a storied institution where history meets contemporary luxury, contributing to memorable guest experiences in a vibrant and historically rich setting.
The Millennium Biltmore Hotel offers 683 modern guest rooms, including 60 suites, alongside 70,000 square feet of flexible function space, making it ideal for a variety of events from grand weddings to corporate meetings. Situated in the vibrant Financial District, the hotel is conveniently close to unique attractions such as Angel's Flight, the Brockman Building, and the Los Angeles Public Library, enhancing the guest experience with local flavor.
The Food and Beverage Supervisor role at Millennium Hotels and Resorts is a key leadership position responsible for overseeing all aspects of food and beverage operations within the hotel. This position is designed for a proactive, detail-oriented professional passionate about delivering exceptional dining experiences. The Supervisor will manage daily service operations, ensuring adherence to health and safety standards while maintaining high-quality service that meets the hotel's esteemed reputation.
In this role, the Food and Beverage Supervisor will lead, train, and mentor staff to uphold the highest service standards and create a positive, collaborative work environment. They will also play a significant role in menu development, pricing strategies, and promotional activities to drive revenue growth. Operational responsibilities include inventory management, cost control, and ordering to optimize financial performance. The Supervisor will work closely with other hotel departments to ensure seamless service delivery and contribute to overall guest satisfaction.
Exceptional communication skills and the ability to address guest feedback diplomatically are essential, as is a thorough understanding of current food and beverage trends. This role requires flexible availability, including evenings, weekends, and holidays, to support the dynamic nature of hotel operations. The hourly pay range for this position is $27.00 to $30.00, reflecting factors such as experience and education.
Millennium Hotels and Resorts is committed to equal employment opportunity and values diversity, welcoming applications from candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By joining this team, you will be part of a storied institution where history meets contemporary luxury, contributing to memorable guest experiences in a vibrant and historically rich setting.
Job Requirements
- High school diploma or equivalent
- previous experience in a supervisory role in the food and beverage industry
- comprehensive knowledge of food and beverage service techniques and trends
- strong leadership skills
- excellent communication and interpersonal skills
- ability to handle guests' complaints effectively and diplomatically
- proficient in inventory management and cost control processes
- flexible schedule availability
- strong problem-solving skills
- passion for providing exceptional service
Job Qualifications
- High school diploma or equivalent
- a degree in hospitality or related field preferred
- Previous experience in a supervisory role in the food and beverage industry
- Comprehensive knowledge of food and beverage service techniques and trends
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication and interpersonal skills
- Ability to handle guests' complaints effectively and diplomatically
- Proficient in inventory management and cost control processes
- Flexible schedule availability including evenings, weekends, and holidays
- Strong problem-solving skills and attention to detail
- Passion for providing exceptional service and enhancing guest experiences
Job Duties
- Supervise the daily operations of food and beverage service, ensuring compliance with health and safety regulations
- Train, mentor, and schedule food and beverage staff to maintain high levels of service
- Ensure guest satisfaction by monitoring service quality and responding to guest feedback and concerns
- Assist in the development and implementation of menus, pricing, and promotions for the food and beverage outlets
- Conduct inventory management, ordering, and cost control to optimize expenses and maximize profitability
- Collaborate with other departments to ensure seamless service across all areas of the hotel
- Prepare reports on service performance, labor costs, and inventory for management review
- Promote a positive team environment while maintaining professionalism and high standards
- Support administrative functions of the Food and Beverage department, including maintaining operational records, preparing reports, and assisting with scheduling and documentation
- Perform additional duties as assigned by the Food and Beverage Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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