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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Benefits
health care plan
Retirement Plan
Paid Time Off
Free Meals
Job Description
Millennium Hotels and Resorts is a distinguished global hospitality company renowned for delivering exceptional guest experiences through its portfolio of luxury hotels and resorts. Among its prestigious properties, the historic Millennium Biltmore Hotel stands out as a beacon of elegance and history. Located in the heart of downtown Los Angeles, this iconic hotel has been a landmark since 1923, celebrated for its exquisite Spanish-Italian Renaissance architecture and magnificent hand-painted ceilings. The Biltmore’s legacy includes a notable connection to the Academy Awards, having hosted the founding banquet for the Academy of Motion Picture Arts and Sciences in its Crystal Ballroom in... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a supervisory role in the food and beverage industry
- comprehensive knowledge of food and beverage service techniques and trends
- strong leadership skills
- excellent communication and interpersonal skills
- ability to handle guests' complaints effectively and diplomatically
- proficient in inventory management and cost control processes
- flexible schedule availability
- strong problem-solving skills
- passion for providing exceptional service
Job Qualifications
- High school diploma or equivalent
- a degree in hospitality or related field preferred
- Previous experience in a supervisory role in the food and beverage industry
- Comprehensive knowledge of food and beverage service techniques and trends
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication and interpersonal skills
- Ability to handle guests' complaints effectively and diplomatically
- Proficient in inventory management and cost control processes
- Flexible schedule availability including evenings, weekends, and holidays
- Strong problem-solving skills and attention to detail
- Passion for providing exceptional service and enhancing guest experiences
Job Duties
- Supervise the daily operations of food and beverage service, ensuring compliance with health and safety regulations
- Train, mentor, and schedule food and beverage staff to maintain high levels of service
- Ensure guest satisfaction by monitoring service quality and responding to guest feedback and concerns
- Assist in the development and implementation of menus, pricing, and promotions for the food and beverage outlets
- Conduct inventory management, ordering, and cost control to optimize expenses and maximize profitability
- Collaborate with other departments to ensure seamless service across all areas of the hotel
- Prepare reports on service performance, labor costs, and inventory for management review
- Promote a positive team environment while maintaining professionalism and high standards
- Support administrative functions of the Food and Beverage department, including maintaining operational records, preparing reports, and assisting with scheduling and documentation
- Perform additional duties as assigned by the Food and Beverage Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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