Food and Beverage Supervisor

Simi Valley, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical

Dental

Vision

Company-paid disability

Life insurance

Employee assistance program

Supplemental benefits

401(k) with match

Employee Discounts

Paid vacation

Paid sick time

Job Description

This establishment is a hospitality company specializing in food and beverage services, including front-of-house operations and coffee shop management. They prioritize exceptional guest experiences, maintaining high standards of professionalism, cleanliness, and hospitality. The company fosters a supportive team environment where leadership, training, and motivation are key to delivering outstanding service. With a commitment to operational excellence, the establishment ensures that guests enjoy seamless, efficient, and memorable dining experiences.

The Food and Beverage Supervisor role is a pivotal position within this hospitality environment. The individual in this role is responsible for leading and supporting the front-of-house and coffee shop teams, ensuring service delivery is prompt, courteous, and professional. This supervisory position involves coordinating dining reservations, managing special events, and handling group services. The supervisor will greet guests, facilitate a welcoming atmosphere, and manage any complaints with tact and professionalism.

Additionally, this role requires oversight of daily team activities, including assigning work tasks and maintaining cleanliness and readiness of service areas. The supervisor will assist in menu planning, beverage preparation, and order expediting when needed. Financial responsibilities such as cash handling, collecting payments, verifying receipts, and balancing registers are also integral to the position. Recognizing and rewarding empowered team members is emphasized to motivate the staff towards meeting or exceeding guest expectations. This is a dynamic role that demands strong leadership, excellent organizational skills, and the ability to thrive in a fast-paced environment, ensuring customers consistently receive the best possible service.

Job Requirements

High school diploma or equivalent
at least one year of experience as a cashier
two years of experience as a server
one year of experience in direct sales or retail
previous supervisory or leadership experience in food and beverage preferred

Job Qualifications

Strong leadership skills with the ability to supervise, train, and motivate a team
excellent guest service and conflict-resolution abilities
strong organizational skills for scheduling, coordinating, and managing daily operations
attention to detail in cleanliness, presentation, and service delivery
ability to multitask and adapt in a fast-paced environment
at least one year of experience as a cashier, two years of experience as a server, and one year in direct sales or retail or an equivalent combination of experience
previous supervisory or leadership experience in food and beverage preferred
high school diploma or equivalent

Job Duties

Supervise, train, and support the front-of-house and coffee shop teams to provide prompt, courteous, and professional service
schedule dining reservations, coordinate special events, and arrange services for parties or groups
greet guests, escort them to tables, provide menus, and ensure a welcoming experience
address and resolve guest complaints effectively and professionally
assign work tasks and oversee daily activities of associates to ensure smooth operations
inspect serving stations for neatness, cleanliness, and readiness
requisition supplies as needed
assist in planning menus, preparing beverages, and expediting food orders when necessary
manage cash handling responsibilities, including collecting payments, verifying receipts, and balancing registers
reward and recognize team members who use empowerment to meet or exceed guest expectations
perform other duties as assigned