Food & Beverage Supervisor

This opportunity is with a reputable hospitality company known for commitment to exceptional food and beverage experiences within their hotels and restaurants. As a leader in the hospitality industry, the company prides itself on maintaining high standards of quality, service, and sustainability. Their core values emphasize People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide all aspects of operations and associate engagement.

The role of Food and Beverage Supervisor is essential to ensuring daily operations of food and beverage outlets meet the rigorous standards expected in a competitive market. Reporting to senior management, this position oversees the smooth functioning of service areas, ensuring food quality, customer satisfaction, and staff performance align with both company and brand standards. The supervisor plays a pivotal role in coaching and supporting associates, helping develop a motivated team that delivers memorable guest experiences.

Key responsibilities include interviewing, selecting, and training associates, as well as scheduling and coaching to optimize operational performance. The supervisor actively monitors the quality of food and beverages served, ensuring consistency and adherence to guest specifications. Compliance with sanitation and safety protocols is a top priority to guarantee the wellbeing of guests and associates alike.

The Food and Beverage Supervisor also acts as a direct liaison with guests to capture feedback and address any service concerns promptly. During periods of high volume or staffing shortages, the supervisor steps in to perform service duties, maintaining high standards and seamless operations. Inventory control and ensuring proper par levels of supplies, such as linen, glassware, silverware, china, and condiments, fall within the scope of this role.

Furthermore, the supervisor enforces legal requirements surrounding alcohol service and oversees the condition and upkeep of equipment by reporting malfunctions and ensuring timely repairs. An additional responsibility is to adhere to sustainability goals in line with the company’s EarthView program, promoting environmentally friendly practices across all food and beverage operations.

This position involves significant physical activity including standing, walking, and lifting up to 50 pounds and is subject to varied shifts, including weekends and holidays. Candidates must possess a minimum of one year supervisory experience in a restaurant or banquet environment and be familiar with bar service and liquor inventory control. Experience with Micros point of sale systems is highly preferred.

This is a wonderful career path position with potential advancement to Food and Beverage Manager and Food and Beverage Director roles, providing growth opportunities within the company’s expansive hospitality operations. The work environment espouses safety, teamwork, and excellence, promoting associates who not only perform their job but also embody a caring and nimble approach to customer service.