Food & Beverage Supervisor

HHM Hotels is a prominent hospitality management company known for operating a portfolio of hotels that focus on delivering exceptional guest experiences through outstanding service and quality. With a commitment to excellence and a people-first philosophy, HHM Hotels emphasizes the development of its associates, creating potential career growth paths and maintaining high operational standards in all aspects of hotel management. The company integrates core values such as integrity, respect, and sustainability into its business practices and nurtures a positive work environment that encourages professional growth and innovation.

The Food and Beverage Supervisor role at HHM Hotels is a crucial position responsible for overseeing the daily operations of food and beverage outlets and services. This role ensures that food quality, customer satisfaction, and employee performance align with the established brand and guest service standards. The Food and Beverage Supervisor plays a vital role in maintaining the smooth functioning of all food and beverage services, ensuring compliance with sanitation and safety regulations, and supporting the team in delivering high-quality guest experiences. This position offers a dynamic work environment within the hospitality industry and provides opportunities for career advancement to roles such as Food and Beverage Manager and Food and Beverage Director.

Key responsibilities include supervising associate schedules and coaching team members according to HHM Hotels’ core values while monitoring product quality and guest satisfaction to maintain consistent and appealing food presentation. The supervisor ensures that all staff follow safety standards and guidelines, including those related to the serving of alcoholic beverages and sustainability initiatives through the company’s EarthView program. By facilitating proper inventory management and overseeing equipment functionality, the Food and Beverage Supervisor contributes to operational efficiency and guest satisfaction. This role demands strong leadership, excellent communication skills, and a proactive approach to problem-solving. Candidates are expected to have supervisory experience in food service, knowledge of bar service, and a familiarity with POS systems such as Micro’s for effective transaction management.

As part of their duties, supervisors may directly interact with guests for feedback, perform service duties during high volume or staffing shortages, and ensure compliance with all state, federal, and corporate regulations. The position requires physical capability to perform tasks that include standing for extended periods, lifting, bending, and reaching, reflective of a fast-paced and hands-on work atmosphere. HHM Hotels prides itself on supporting its associates by fostering a collaborative and respectful culture, offering robust training, and promoting opportunities for growth within the food and beverage department and beyond.