Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Benefits
Employee Discounts
50 percent discount on in-house restaurant and marketplace
Free parking
401(k) retirement plan
Employee assistance program
Paid vacation and sick time
8 Paid holidays
paid bereavement
paid floating holidays
Job Description
Choice Hotels International, Inc (NYSE: CHH) is a premier global lodging franchisor with a diverse portfolio of over 7,400 hotels across 45 countries and territories. Renowned for its expansive range of 22 brands, Choice Hotels caters to the full spectrum of travelers, from upscale full-service properties to midscale, extended stay, and economy categories. The company's commitment to meeting travelers' needs in various locations and occasions has established it as both a challenger in the upscale segment and a leader in the midscale and extended stay markets. With an expansive footprint that provides more than 625,000 rooms worldwide, Choice Hotels continues to drive significant value for its franchise owners and shareholders through innovation and dedicated service.
Choice Hotels is widely respected for its award-winning loyalty program, Choice Privileges®, and strategic co-brand credit card partnerships that offer members practical ways to earn reward nights and personalized perks seamlessly. The company's culture thrives on values such as welcoming and respecting everyone, being bold and quick, listening attentively, nurturing curiosity, and showing integrity, which underpin its mission to inspire loyalty, growth, and uphold the hospitality spirit.
Currently, Choice Hotels manages a portfolio that includes notable hotel brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. As part of this dynamic hospitality environment, the position of Food & Beverage Supervisor is a critical role responsible for ensuring exceptional customer service and upholding high operational standards within both restaurant and banquet settings.
The Food & Beverage Supervisor plays a pivotal role in leading and supervising the restaurant and banquet teams, contributing directly to a positive dining experience for hotel guests. This role demands a hands-on approach to daily restaurant and banquet operations, including organizing meeting spaces, maintaining cleanliness and setup of function rooms, and collaborating closely with sales and clients to enhance guest satisfaction and encourage repeat business. The position is hourly, offering $20.00 per hour plus tips, reflecting the value placed on quality service and team leadership.
Further Responsibilities include overseeing food and beverage outlets to meet brand standards, managing inventory and food cost controls, creating requisitions and menus to ensure consistent quality, and tailoring services to meet special customer requirements. Leadership and employee engagement are also key facets of the position, requiring communication of performance expectations, delivering feedback, coaching, and fostering a motivated, service-oriented team.
The Food & Beverage Supervisor embodies the Cambria experience by delivering genuine hospitality and exceeding guest expectations, ensuring every guest interaction is marked by attentiveness, empathy, and proactive problem-solving. This position demands flexible scheduling including holidays and weekends, reflecting the continuous operational nature of the hotel business. Additionally, it requires a professional attitude, teamwork, and adherence to hotel policies to maintain the highest standards of hospitality and guest satisfaction.
Choice Hotels is widely respected for its award-winning loyalty program, Choice Privileges®, and strategic co-brand credit card partnerships that offer members practical ways to earn reward nights and personalized perks seamlessly. The company's culture thrives on values such as welcoming and respecting everyone, being bold and quick, listening attentively, nurturing curiosity, and showing integrity, which underpin its mission to inspire loyalty, growth, and uphold the hospitality spirit.
Currently, Choice Hotels manages a portfolio that includes notable hotel brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. As part of this dynamic hospitality environment, the position of Food & Beverage Supervisor is a critical role responsible for ensuring exceptional customer service and upholding high operational standards within both restaurant and banquet settings.
The Food & Beverage Supervisor plays a pivotal role in leading and supervising the restaurant and banquet teams, contributing directly to a positive dining experience for hotel guests. This role demands a hands-on approach to daily restaurant and banquet operations, including organizing meeting spaces, maintaining cleanliness and setup of function rooms, and collaborating closely with sales and clients to enhance guest satisfaction and encourage repeat business. The position is hourly, offering $20.00 per hour plus tips, reflecting the value placed on quality service and team leadership.
Further Responsibilities include overseeing food and beverage outlets to meet brand standards, managing inventory and food cost controls, creating requisitions and menus to ensure consistent quality, and tailoring services to meet special customer requirements. Leadership and employee engagement are also key facets of the position, requiring communication of performance expectations, delivering feedback, coaching, and fostering a motivated, service-oriented team.
The Food & Beverage Supervisor embodies the Cambria experience by delivering genuine hospitality and exceeding guest expectations, ensuring every guest interaction is marked by attentiveness, empathy, and proactive problem-solving. This position demands flexible scheduling including holidays and weekends, reflecting the continuous operational nature of the hotel business. Additionally, it requires a professional attitude, teamwork, and adherence to hotel policies to maintain the highest standards of hospitality and guest satisfaction.
Job Requirements
- Minimum of 2 years of food and beverage experience
- strong verbal, written, supervisory and interpersonal skills
- ability to work well independently or as part of a team
- strong attention to detail
- ability to manage the budget process
- commitment to exceptional guest service
- ability to maintain a positive and professional attitude when handling all situations
- adhere to the policies and procedures of the hotel
- ability to work a flexible schedule including holidays and weekends
- demonstrated technical skills for the food and beverage area
Job Qualifications
- Minimum of 2 years of food and beverage experience
- strong verbal, written, supervisory and interpersonal skills
- ability to work independently or as part of a team
- strong attention to detail
- ability to manage the budget process
- commitment to exceptional guest service
- ability to maintain a positive and professional attitude when handling all situations
- adhere to the policies and procedures of the hotel
- ability to work a flexible schedule including holidays and weekends
- demonstrated technical skills for the food and beverage area
Job Duties
- Supervising and assisting in setting up furniture, seating and equipment
- ensuring that floors, walls and equipment are clean in function rooms
- contributing to the general upkeep of function rooms and related public areas
- storing all banquet furniture and equipment properly in designated areas following an event
- ensuring proper equipment operation and maintenance
- setting lighting and temperature to comfortable levels
- working closely with Sales and clients to maximize guest satisfaction and repeat business
- supervising food and beverage outlets and banquets to hotel specifications and brand standards
- completing and maintaining inventory count to ensure food cost control and profitability
- creating food and beverage requisitions to meet estimated demand
- creating menus and recipes to standardize food preparation and ensure consistent quality and presentation
- coordinating servicing special customer requirements along with the creation of specials and menus
- communicating performance expectations and providing employees with on-going feedback
- providing employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
- giving personal attention and using teamwork when providing guest service
- listening, apologizing with empathy, finding a solution, and following through when resolving guest problems
- providing genuine hospitality and teamwork on an ongoing basis
- assuming responsibility to notice when the guest is not satisfied and using best judgment as to when to use 100 percent Guest Satisfaction
- performing other duties as required by Management to provide 100 percent Guest Satisfaction and genuine hospitality to guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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