Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Hotel Northland in Green Bay, WI, is a distinguished full-service hospitality establishment known for its warm ambiance and outstanding guest service. As a historic hotel in the region, it combines classic charm with modern amenities, offering guests a comfortable and memorable experience whether they are visiting for business or leisure. The hotel features elegant dining options, meeting and event spaces, and attentive service staff dedicated to upholding its reputation as a premier destination in the area. With a focus on quality, comfort, and community, Hotel Northland prides itself on delivering exceptional hospitality standards through its passionate team and comprehensive services.
The role of Restaurant Supervisor at Hotel Northland is crucial in maintaining the high standards of the hotel’s food and beverage operations. This position ensures the smooth and efficient functioning of all dining-related services, overseeing daily activities from staff management to customer satisfaction. The supervisor will serve as the key liaison between kitchen staff, service teams, and hotel management to guarantee the timely delivery of food and beverages while complying with health and safety regulations. The role demands excellent leadership skills, as the supervisor is tasked with training, mentoring, and motivating the food and beverage team to foster a collaborative environment that enhances operational efficiency.
Furthermore, the Restaurant Supervisor plays an integral part in managing inventory, coordinating schedules, and supporting banquet and catering efforts when required. This position demands a proactive approach to resolving guest concerns, ensuring that every dining experience meets or exceeds expectations. With a starting pay rate ranging from $18.00 to $20.00 hourly based on experience, this opportunity not only offers competitive compensation but also the chance to grow within a reputable hospitality organization. Candidates with a background in food and beverage supervision who are passionate about guest service and operational excellence will find this role rewarding and challenging in equal measure.
The role of Restaurant Supervisor at Hotel Northland is crucial in maintaining the high standards of the hotel’s food and beverage operations. This position ensures the smooth and efficient functioning of all dining-related services, overseeing daily activities from staff management to customer satisfaction. The supervisor will serve as the key liaison between kitchen staff, service teams, and hotel management to guarantee the timely delivery of food and beverages while complying with health and safety regulations. The role demands excellent leadership skills, as the supervisor is tasked with training, mentoring, and motivating the food and beverage team to foster a collaborative environment that enhances operational efficiency.
Furthermore, the Restaurant Supervisor plays an integral part in managing inventory, coordinating schedules, and supporting banquet and catering efforts when required. This position demands a proactive approach to resolving guest concerns, ensuring that every dining experience meets or exceeds expectations. With a starting pay rate ranging from $18.00 to $20.00 hourly based on experience, this opportunity not only offers competitive compensation but also the chance to grow within a reputable hospitality organization. Candidates with a background in food and beverage supervision who are passionate about guest service and operational excellence will find this role rewarding and challenging in equal measure.
Job Requirements
- High school diploma or equivalent
- at least 2 years of experience in food and beverage service or supervision
- basic knowledge of food safety and sanitation standards
- strong communication and interpersonal skills
- ability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- at least 2 years of experience in food and beverage service or supervision
- basic knowledge of food safety and sanitation standards
- strong communication and interpersonal skills
- ability to work flexible hours including evenings, weekends, and holidays
- associate degree or certification in hospitality management or related field preferred
- experience working in a hotel or upscale restaurant environment preferred
- proficiency with point-of-sale systems and inventory management software preferred
- leadership training or supervisory experience in a hospitality setting preferred
- knowledge of local health and safety regulations specific to food and beverage service preferred
- ABC Card required or needs to be obtained within 60 days of onboarding
Job Duties
- Supervise and coordinate daily food and beverage operations to ensure smooth service delivery
- manage, train, and motivate food and beverage staff to maintain high performance and service standards
- monitor inventory levels and collaborate with procurement to ensure adequate stock of supplies
- ensure compliance with health, safety, and sanitation regulations across all food and beverage areas
- handle guest inquiries and resolve any service issues promptly to maintain customer satisfaction
- assist in scheduling staff shifts and managing labor costs effectively
- collaborate with kitchen and event teams to support banquet and catering services as needed
- prepare reports on sales, inventory, and staff performance for management review
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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