Crestline Hotels and Resorts logo

Food & Beverage Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,100.00 - $64,900.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible work schedule

Job Description

The Food & Beverage Supervisor position is a critical role within the hospitality industry, specifically within hotel food and beverage departments. This role involves managing and overseeing the daily operations of food and beverage services, ensuring that guests receive excellent service, high-quality food and beverage presentation, and an overall outstanding guest experience. The employing establishment is a reputable hotel known for delivering exceptional customer service combined with a commitment to maintaining rigorous operational standards. As a Food & Beverage Supervisor, you will play a vital role in upholding the hotel's standards by assisting the management team in monitoring service quality, staff performance, and compliance with safety and sanitation regulations.

This employment opportunity is designed for individuals passionate about hospitality and food service management. The Food & Beverage Supervisor will act as a liaison between the management and service staff, ensuring smooth coordination of operations. Key responsibilities include maintaining cleanliness and sanitation, overseeing staff attendance and breaks, checking storage and supply areas, and ensuring compliance with state liquor laws, particularly concerning the service of alcohol to minors and intoxicated persons. The role also demands excellent organizational skills to coordinate food and beverage orders and delivery within designated timelines, alongside maintaining detailed records and logs of daily operations.

Typically, this role requires a candidate with a high school diploma or equivalent vocational training certificate, with preference given to those who have 1-2 years of experience in food and beverage related roles. Knowledge of computer systems such as Micros and Delphi is considered a plus but is not mandatory. Strong verbal and written communication skills in English are essential, as well as a professional demeanor that reflects the hotel’s brand. Candidates must be at least 21 years of age in compliance with alcohol service regulations and must either have or be willing to obtain certificates or licenses necessary for regulatory compliance.

Working as a Food & Beverage Supervisor offers opportunities to develop leadership skills in a dynamic and customer-focused environment. This role is perfect for individuals who enjoy teamwork, problem-solving, and leadership within the fast-paced hospitality sector. By undertaking this position, you will contribute significantly to enhancing the guest experience, ensuring operational excellence, and promoting a safe and enjoyable atmosphere for both guests and staff.

Job Requirements

  • High school graduate or equivalent vocational training certificate
  • prefer 1-2 years experience in a food and beverage related role
  • must have a good understanding of the English language and solid verbal and written communication skills
  • must be a minimum of 21 years of age to serve alcoholic beverages
  • have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards

Job Qualifications

  • High school graduate or equivalent vocational training certificate
  • prefer 1-2 years experience in a food and beverage related role
  • micros and Delphi knowledge is useful but not required
  • must have a good understanding of the English language and solid verbal and written communication skills
  • provide excellent customer service and maintain a professional demeanor
  • must be a minimum of 21 years of age to serve alcoholic beverages
  • have or be willing to obtain any appropriate certificates/licenses to meet all compliance standards

Job Duties

  • Monitor and maintain cleanliness, sanitation, and organization of assigned F&B areas
  • work to understand the knowledge of state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
  • check storage areas for proper supplies, organization, and cleanliness
  • support the Manager by assisting in ensuring staff has reported to work
  • document any late or absent employees
  • coordinate breaks for assigned staff
  • inspect table/set-ups, check for cleanliness, neatness, and agreement with guest's order and departmental standards
  • ensure that all orders are delivered within designated timelines
  • assist in taking guests' orders, following specified procedures, as necessary to ensure department standards
  • document pertinent information in the department logbook
  • complete all paperwork and closing duties in accordance with departmental standards
  • review status of assignments and any follow-up action with the Manager and/or on-coming Supervisor

Job Criteria

Experience

Mid Level (3-7 years)


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