
Food & Beverage Server- The Westin Grand Cayman Seven Mile Beach Resort & Spa
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $6.56
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Professional development opportunities
Job Description
Pyramid Global Hospitality is a renowned hospitality company dedicated to prioritizing people above all else. With a commitment to creating a supportive and inclusive work environment, the company emphasizes diversity, growth, development, and wellbeing of its employees. Pyramid Global Hospitality operates over 230 properties worldwide, offering a dynamic and collaborative atmosphere where employees can thrive. The organization prides itself on a People First culture that drives its approach to employee development and benefits, fostering meaningful relationships within the work environment. Employees enjoy comprehensive health insurance, retirement plans, paid time off, as well as unique perks including on-site wellness programs, local discounts, and employee rates on hotel stays. Continuous professional training and development opportunities are provided to help staff build essential skills and advance their careers within the hospitality industry.
One of the flagship locations under Pyramid Global Hospitality is the Westin Grand Cayman Seven Mile Beach Resort & Spa, recognized for delivering exceptional guest services and memorable experiences on a stunning beachfront property. The resort offers a robust compensation package starting at a pay rate of $6.56 per hour plus a share of the gratuity pool, inclusive benefit plans, generous bonuses, travel perks, and the opportunity for career growth through a portfolio of 100 hotels and resorts representing major global brands. As an Employer of Choice, the resort is highly focused on the wellbeing and professional fulfillment of its team members, ensuring they feel valued and supported.
The role available at the Westin Grand Cayman Seven Mile Beach Resort & Spa is for a Food and Beverage Server, an essential position that plays a pivotal part in providing warm, attentive, and professional service in various dining outlets including restaurants and bars. This position requires a blend of excellent communication skills, attention to detail, and a passion for hospitality to enhance the guest experience. Your responsibilities will involve taking and serving food and beverage orders with flair, utilizing suggestive selling techniques to increase revenue, maintaining cleanliness and organization, and adhering to health, safety, and liquor service regulations in a luxury environment. The Food and Beverage Server is expected to display knowledge of menu items, preparation methods, and appropriate table settings to deliver impeccable service. This position combines interaction with guests and backend organizational tasks, offering an engaging and rewarding experience for hospitality professionals at all stages of their career.
One of the flagship locations under Pyramid Global Hospitality is the Westin Grand Cayman Seven Mile Beach Resort & Spa, recognized for delivering exceptional guest services and memorable experiences on a stunning beachfront property. The resort offers a robust compensation package starting at a pay rate of $6.56 per hour plus a share of the gratuity pool, inclusive benefit plans, generous bonuses, travel perks, and the opportunity for career growth through a portfolio of 100 hotels and resorts representing major global brands. As an Employer of Choice, the resort is highly focused on the wellbeing and professional fulfillment of its team members, ensuring they feel valued and supported.
The role available at the Westin Grand Cayman Seven Mile Beach Resort & Spa is for a Food and Beverage Server, an essential position that plays a pivotal part in providing warm, attentive, and professional service in various dining outlets including restaurants and bars. This position requires a blend of excellent communication skills, attention to detail, and a passion for hospitality to enhance the guest experience. Your responsibilities will involve taking and serving food and beverage orders with flair, utilizing suggestive selling techniques to increase revenue, maintaining cleanliness and organization, and adhering to health, safety, and liquor service regulations in a luxury environment. The Food and Beverage Server is expected to display knowledge of menu items, preparation methods, and appropriate table settings to deliver impeccable service. This position combines interaction with guests and backend organizational tasks, offering an engaging and rewarding experience for hospitality professionals at all stages of their career.
Job Requirements
- High school diploma or equivalent
- minimum two years experience as a food server in full-service restaurant
- customer service experience preferred
- proficiency with Micros POS or similar system
- good communication skills both verbal and written
- knowledge of table settings and service ware
- ability to describe menu items and use suggestive selling
- knowledge of food and alcoholic beverages
- ability to perform cleaning tasks adhering to health and safety standards
- knowledge of laws regarding serving alcohol to minors and intoxicated patrons
- CARE certification
Job Qualifications
- High school diploma or equivalent
- hospitality degree or formal training preferred
- minimum of two years experience as a food server in a full-service restaurant or hotel dining outlet
- prior customer service experience in a hospitality environment preferred
- proficiency with Micros POS or similar restaurant point-of-sale systems
- strong knowledge of appropriate table settings, service ware, food presentation, and fine dining etiquette
- in-depth understanding of hotel food and beverage operations
- excellent verbal and written English communication skills
- strong computer skills including Micros POS and basic Microsoft Office applications
- CARE certification
Job Duties
- Take orders for and serve all food and beverage requests, using suggestive selling techniques
- clear tables during service
- control guest checks and secure proper payment
- ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor
- maintain proper condition and cleanliness of dining areas and servicing equipment
- perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards
- ensure compliance with all health, safety, and liquor service regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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