Red Robin logo

Food and Beverage Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee food discounts
Referral bonuses
Employee Stock Purchase Program
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a nationally recognized casual dining restaurant chain known for its unique ambiance, delicious gourmet burgers, and bottomless steak fries. With a reputation built on exceptional menu offerings and a welcoming environment, Red Robin prides itself on creating memorable and enjoyable dining experiences for its guests. The company fosters a diverse and inclusive culture that celebrates differences and similarities alike, making it a welcoming place for employees and patrons from all walks of life. Red Robin is committed to career growth and development, with many managers having started as hourly team members, reflecting the strong opportunities for advancement within the organization. The company's core mission is simple: Make it fresh. Make it fun. Make it memorable. And most importantly, make 'em smile.

Joining Red Robin as a Food and Beverage Server means becoming a vital part of the Front of House service team, where outstanding customer service is a cornerstone of daily operations. Servers at Red Robin are tasked with taking orders accurately using handheld technology, delivering food and drinks promptly, and ensuring that every guest leaves with a positive and memorable dining experience. This role requires energy, personality, and a genuine love for hospitality and serving others. The position offers a base pay of $12.00 per hour plus tips and provides a supportive work environment with flexible scheduling designed to meet employees' needs. Benefits include a 50% discount on Red Robin food for employees and 25% for their families, referral bonuses for bringing in new team members, and additional incentives such as an employee stock purchase program, health coverage options, and retirement benefits. Paid time off is earned based on hours worked, rewarding commitment and tenure. Red Robin is an equal opportunity employer that values individuals who bring enthusiasm and dedication to their work. This is an excellent opportunity for individuals seeking not only a job but a rewarding career in the hospitality industry with growth and personal development potentials.

Job Requirements

  • Must be at least 18 years of age
  • legal eligibility to work in the United States
  • availability to work flexible shifts including evenings and weekends
  • ability to communicate effectively in English
  • capable of using handheld ordering technology
  • physical stamina for prolonged standing and walking
  • commitment to providing exceptional customer service

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in food and beverage service is beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • excellent customer service orientation
  • basic knowledge of handling payment transactions
  • ability to stand and walk for extended periods

Job Duties

  • Take orders accurately using handheld technology
  • deliver food and beverages promptly and courteously
  • ensure guest satisfaction by providing attentive and friendly service
  • maintain cleanliness and organization of the serving area
  • handle guest inquiries and resolve issues professionally
  • process payments and handle tips responsibly
  • collaborate with kitchen and bar staff to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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