Four Seasons logo

Food & Beverage Server

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.86
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short-term disability
Paid Time Off
401k Retirement Plan

Job Description

Four Seasons is an internationally recognized luxury hospitality company renowned for delivering exceptional guest experiences through its dedication to service excellence and world-class amenities. Founded on the principles of genuine hospitality and attention to detail, Four Seasons has cultivated a reputation for being a leader in the luxury hotel and resort industry. The company prides itself on a culture powered by its diverse team members who are passionate about pushing boundaries and continuously improving to create memorable stays for guests. At Four Seasons, employees are valued and treated with respect, fostering a workplace environment that supports both personal and professional growth. This approach ensures guests receive attentive service that balances luxury with a heartfelt touch, making every visit unique and unforgettable.

The Baltimore location of Four Seasons offers a sophisticated urban retreat situated on the picturesque waterfront in the vibrant Harbor East district. This modern hotel boasts a range of high-end amenities such as a five-star spa, a rejuvenating rooftop pool, and access to Baltimore's finest restaurants and cultural landmarks. Ideal for families, couples, and business travelers alike, this location exemplifies the Four Seasons commitment to luxury in an urban setting while providing a warm and inviting atmosphere.

The role of Food & Beverage Server at Four Seasons Baltimore is integral in ensuring the highest standards of dining service are met. This position involves expertly describing menu selections to guests, highlighting the origin, flavor profiles, and preparation methods to enrich the dining experience. Servers are responsible for accurately communicating guest orders, including any special dietary needs or requests, to the kitchen using the hotel’s point-of-sale system. They coordinate food timing to ensure dishes arrive promptly and maintain food quality while delivering a seamless and pleasant dining experience. Anticipating guest needs, responding swiftly to concerns, and maintaining a hospitable demeanor are essential aspects of this role. An hourly wage starting at $10.86, plus service charge and gratuities, is offered, along with comprehensive benefits.

Employees can expect a well-rounded compensation package that includes medical, vision, and dental insurance, complimentary life insurance, short-term disability coverage, paid time off, and holiday benefits. Four Seasons also provides a 401k retirement plan and numerous opportunities for training and career development within the company. Additional perks include complimentary meals during shifts, discounted employee parking, and complimentary room nights at Four Seasons hotels worldwide. Four Seasons Baltimore encourages a diverse and inclusive workforce, welcoming applications from minorities, women, veterans, and individuals with disabilities, embodying its stance as an Equal Opportunity and Affirmative Action employer. The company recognizes the importance of fostering a supportive environment to ensure all team members can thrive while contributing to the luxurious and memorable experiences for guests.

Job Requirements

  • Work authorization in the United States
  • Minimum high school education or equivalent
  • Experience in food and beverage service preferred
  • Ability to stand and move for extended periods
  • Strong communication skills
  • Basic knowledge of point-of-sale systems
  • Willingness to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous food and beverage service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and hygiene practices
  • Ability to memorize and describe menu items vividly
  • Teamwork and customer service orientation

Job Duties

  • Describe menu items to guests by offering vivid descriptions of origin, taste, and preparation
  • Communicate guest orders and special requests to the kitchen using the point-of-sale system
  • Coordinate food timings to ensure prompt delivery
  • Check completed kitchen orders against guest orders for accuracy
  • Transport food and beverages to guest tables ensuring quality
  • Anticipate guest needs to ensure satisfaction
  • Respond promptly and appropriately to guest concerns and requests

Job Criteria

Experience

Entry Level (1-2 years)


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