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Food & Beverage Senior Supervisor - Ages 18+ (1+ years of experience)
Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Employee Discounts
Training and Development
flexible schedule
Retirement Plan
performance bonuses
Job Description
This opportunity is with a prominent amusement park that is well-known for providing exceptional entertainment, dining, and guest experience across multiple attractions. The park operates seasonally with an extended season model running from early May through the first week of January 2027. This seasonal employment period allows team members to be a part of a vibrant and energetic environment for a significant part of the year, offering a dynamic workplace atmosphere where every day brings new challenges and opportunities to enhance the guest experience. The park places a strong emphasis on safety, cleanliness, guest satisfaction, and innovative operational leadership. Team... Show More
Job Requirements
- Minimum of 17 years old, preferred minimum of 18 years old
- Completion of department required training
- Completion of TIPS training if applicable
- Experience in amusement park operations, revenue management preferred
- Flexible availability to work up to 40 hours per week including days, evenings, weekends, holidays, and after school
- Ability to participate in all training sessions
- Working knowledge of all departmental and park-wide policies
- Completion of Food Services 'Train the Trainer' course and all necessary leadership training
Job Qualifications
- Minimum of 17 years old, preferred minimum of 18 years old
- Completion of department required training
- Completion of TIPS training if applicable
- Experience in amusement park operations preferred
- Experience in revenue management preferred
- Working knowledge of departmental and park-wide policies
- Completion of Food Services 'Train the Trainer' course and all necessary leadership training
Job Duties
- Assist Area Managers in providing creative leadership in development, implementation, and monitoring of assigned food locations
- Lead, mentor, engage, and develop teams to maximize their contributions, assessing, coaching, and managing performance
- Assist in the successful and profitable operation of multiple assigned locations including revenue driving and expense management
- Operate locations efficiently using labor and resources while addressing issues immediately
- Ensure Supervisors delegate and properly document breaks
- Maintain adequate staffing per outlined standards
- Follow and enforce safe food handling protocols
- Follow up on completion of daily stand inspection sheets
- Ensure location cleanliness meets health inspection standards with an A rating
- Ensure locations meet or exceed Steritech goals
- Ensure hosts apply suggestive selling, upselling, and merchandising techniques
- Maintain departmental equipment in proper working condition
- Ensure accurate and timely submission of department paperwork
- Work directly with Supervisors to monitor guest satisfaction
- Enforce all park policies including correcting hosts on uniform and behavior standards
- Maintain uniform and grooming standards
- Conduct weekly inventory
- Conduct disciplinary and corrective actions as necessary
- Delegate tasks to leadership and ensure completion
- Ensure stands are opened and closed at correct times and SOPs are completed
- Communicate professionally and courteously with hosts and guests
- Make effective decisions
- Work alongside hosts to ensure quality performance
- Maintain high standards of safety, guest service, and cleanliness and hold hosts accountable
- Live by HFE’s Leading with Love leadership expectation
- Perform all responsibilities outlined in supervisor job description
- Handle additional responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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