Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $82,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Legends Global is a premier partner to the world's most renowned live events, venues, and brands, delivering integrated, high-quality services that position their partners prominently in their industry. Operating a vast network of 450 venues worldwide, Legends Global hosts over 20,000 events annually, entertaining 165 million guests. This global reach is powered by their expertise in areas such as feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and the content and booking of world-class live events and venues. The company embodies a culture of respect, ambitious thinking, collaboration, and bold action and is committed to fostering an inclusive workplace where employees can be authentic, impactful, and advance their careers. Winning is a core value at Legends Global, achieved through unity and a shared commitment to excellence.
The role of Food & Beverage Senior Manager at Legends Global is pivotal for ensuring the professional management and execution of food and beverage services within the venue. This full-time salaried position, with a compensation of $82,000, is based at ONT Field and reports to the Director of Food & Beverage. The Senior Manager is responsible for client service, event planning, organization, and management of food and beverage operations in alignment with the company’s policies. Key responsibilities involve overseeing proposal development, strategic menu and pricing planning, inventory control, POS system management, vendor relationships, community outreach, and ensuring a superior guest experience. This role demands close communication with clients and collaboration with venue staff to fulfill all event-related needs effectively.
Additionally, the manager leads and supports the operations team, including part-time staff, contractors, and volunteers, ensuring compliance with health and safety regulations and fulfilling contractual obligations. The position involves detailed oversight of payroll, employee scheduling, and labor management to optimize operational efficiency. The Senior Manager acts as a department leader during the absence of the Director and serves as Manager on Duty during events. They also participate in meetings concerning event and facility operations and assist in department cost analysis and reporting. Familiarity with digital content creation and integrating point of sales systems is essential, reflecting a modern approach to venue management.
This role requires flexibility, including availability to work weekends, nights, and holidays, as well as the physical ability to handle the demands of a busy event environment, such as extensive standing, walking, lifting, and navigating various facility areas. Candidates must possess ServSafe Manager certification or be willing to obtain it within 60 days of hire and be prepared for background and credit checks. The ideal candidate will have strong leadership skills, excellent interpersonal communication, and the ability to work collaboratively across multiple departments. Experience in arena or stadium food and beverage management is preferred, along with proficiency in Windows, MS Office, Adobe, and point of sale systems with inventory control capabilities.
Legends Global emphasizes a commitment to equal opportunity and encourages diverse candidates, including women, minorities, individuals with disabilities, and veterans, to apply, ensuring a welcoming and supportive work culture for all. The company provides a dynamic and rewarding environment for professionals seeking to contribute to and grow within the live events and venue management industry.
The role of Food & Beverage Senior Manager at Legends Global is pivotal for ensuring the professional management and execution of food and beverage services within the venue. This full-time salaried position, with a compensation of $82,000, is based at ONT Field and reports to the Director of Food & Beverage. The Senior Manager is responsible for client service, event planning, organization, and management of food and beverage operations in alignment with the company’s policies. Key responsibilities involve overseeing proposal development, strategic menu and pricing planning, inventory control, POS system management, vendor relationships, community outreach, and ensuring a superior guest experience. This role demands close communication with clients and collaboration with venue staff to fulfill all event-related needs effectively.
Additionally, the manager leads and supports the operations team, including part-time staff, contractors, and volunteers, ensuring compliance with health and safety regulations and fulfilling contractual obligations. The position involves detailed oversight of payroll, employee scheduling, and labor management to optimize operational efficiency. The Senior Manager acts as a department leader during the absence of the Director and serves as Manager on Duty during events. They also participate in meetings concerning event and facility operations and assist in department cost analysis and reporting. Familiarity with digital content creation and integrating point of sales systems is essential, reflecting a modern approach to venue management.
This role requires flexibility, including availability to work weekends, nights, and holidays, as well as the physical ability to handle the demands of a busy event environment, such as extensive standing, walking, lifting, and navigating various facility areas. Candidates must possess ServSafe Manager certification or be willing to obtain it within 60 days of hire and be prepared for background and credit checks. The ideal candidate will have strong leadership skills, excellent interpersonal communication, and the ability to work collaboratively across multiple departments. Experience in arena or stadium food and beverage management is preferred, along with proficiency in Windows, MS Office, Adobe, and point of sale systems with inventory control capabilities.
Legends Global emphasizes a commitment to equal opportunity and encourages diverse candidates, including women, minorities, individuals with disabilities, and veterans, to apply, ensuring a welcoming and supportive work culture for all. The company provides a dynamic and rewarding environment for professionals seeking to contribute to and grow within the live events and venue management industry.
Job Requirements
- High school diploma or GED required
- Significant related experience
- Bachelor’s degree in hospitality management and/or equivalent preferred
- Experience in management, catering, concessions, inventory control, order management, point of sales systems, digital content creation/implementation and menu planning preferred
- Ability to work flexible hours including nights, weekends and holidays
- Ability to work under pressure and meet deadlines
- Excellent communication skills
- Leadership abilities
- ServSafe Manager certification required or ability to obtain within 60 days
- Ability to pass background and credit checks
- Physical ability to perform job duties including walking/standing extensively, kneeling, climbing, lifting up to 50 pounds with assistance
- Must be able to work in team environment
Job Qualifications
- Demonstrated knowledge of building maintenance including housekeeping techniques
- Demonstrate knowledge in industry terminology
- Work effectively under pressure and/or stringent schedule to produce accurate results and meet deadlines
- Able to work flexible schedules, including weekends, nights, and holidays
- Able to assess situations using decision-making authority
- Required to be subject to a credit check and a background screening
- High school diploma or GED with significant related experience
- Bachelor’s degree in hospitality management and/or equivalent preferred
- Experience in management, catering, concessions, inventory control, order management, point of sales systems, digital content creation/implementation and menu planning in an arena or stadium environment preferred
- Excellent interpersonal and communication skills
- Must be personable and proactive in providing assistance to staff and guests with the highest level of customer service
- Must be able to work flexible hours including nights, weekends and holidays
- Must be able to work in a team environment, interacting with multiple departments
- Speak and understand written and spoken English
- Must be able to communicate in a clear manner with guests and teammates
- ServSafe Manager certification required or obtained within 60 days of hiring
Job Duties
- Oversee development, delivery, review, execution and fulfillment of proposals and contracts for clients of the venue for concessions and/or catering events while adhering to Legends Global venue policies and procedures
- Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, vendor partnerships, community events/outreach and guest experiences for catering and concessions
- Communicate with clients for status of deadline schedules, including floor plan submissions, room specifications, insurance requirements and other relevant details
- Review and work along with staff to ensure execution of all food and beverage operations through banquet event orders and contractual obligations such as insurance, deposits, setup/breakdown, staffing, contracted services, equipment orders, consumption reports and special orders
- Manage and work along with the part time staff, contracted event staff and Non-Profit Groups in the areas of concessions and catering
- Inspect equipment and facilities to report any deficiencies and ensure all food and beverage areas are fully operational
- Order and maintain weekly/monthly inventory for concessions and catering events including paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies and equipment
- Monitor in-house events, maintaining close contact with clients and facility staff to ensure success while addressing all client requests, concerns, and problems
- Attend planning, organization, event and facility meetings in support of food and beverage elements for all facility operations
- Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and Legends Global guidelines
- Direct and indirect payroll processing, employee scheduling, and labor oversight, ensuring timely execution, accuracy, compliance, and optimal staffing levels
- Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, contractual requirements and final billing accounting
- Plan, implement and operate an integrated point of sales system, run reports, process cash and credit card sales during and after events, run settlement reports
- Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
- Act as Department Manager and/or Manager on Duty for events, onsite and offsite, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facility manager
- Assist Director of Food & Beverage to analyze and maintain department related costs and facilitate reporting
- Perform other related duties as assigned or needed
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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