Food and Beverage Sales Coordinator

The hiring establishment is a renowned hotel located in Bloomington, Minnesota, known for delivering exceptional guest experiences through world-class hospitality services. This company operates within the hospitality industry focusing on providing comfortable accommodations, outstanding dining options, and engaging event facilities. With a firm commitment to quality and guest satisfaction, the hotel maintains a prestigious reputation renowned for its welcoming atmosphere and attention to detail. It offers a dynamic work environment that embraces diversity, creativity, and professional growth. The company prioritizes employee development, ensuring that each team member is empowered to contribute meaningfully to the brand's continued success and innovation.

This full-time, non-management position emphasizes direct engagement with sales and marketing operations within the hotel. The role carries a pay range of $19.74 to $20.35 per hour and includes benefits such as free meals and eligibility for service charge compensation, providing a comprehensive compensation package attractive to sales and hospitality professionals. The position is based on-site at the Bloomington location and plays a vital role in supporting the sales team by preparing critical sales-related documents such as proposals, contracts, and banquet event orders. This role is essential in promoting awareness of the brand image both internally among staff and externally to clients and guests.

Responsibilities also include gathering and assembling promotional materials and information packages that assist in marketing efforts. The role demands proficiency in sales techniques designed to maximize revenue while fostering existing guest loyalty to the Marriott brand. Collaboration with the management team is vital, as the employee will assist in developing, implementing, and executing revenue and marketing programs for various outlets and room service.

Additionally, the position involves coordinating and implementing social media initiatives and beverage promotional programs to enhance customer engagement and revenue streams. The employee will also handle software systems associated with the sales process by entering, retrieving, reconciling, and verifying data including commissions, leads, and third-party information.

A key aspect of the role is customer service excellence, where the individual will act as a primary contact for clients, communicating via phone and email to answer questions and manage inquiries related to property facilities, services, promotions, and event details. The position requires coordination of reservation confirmations for special and holiday events and collaboration with the Room Service Department to facilitate food and beverage sales in hospitality suites.

General office duties such as filing, emailing, typing, faxing, and copying are part of the daily workflow, supporting different departments, specifically Champions and Room Service. The individual must uphold all company policies and procedures, maintain a professional appearance, secure confidential information, and safeguard company assets. In alignment with hospitality standards, the employee is expected to welcome guests warmly, anticipate and address their needs proactively, and express genuine appreciation for their patronage.

Effective communication skills are mandatory, including clear and professional oral and written communication, telephone etiquette, and accurate preparation and review of written documents. Building and maintaining positive working relationships within the team is essential for achieving collective goals, addressing employee concerns, and maintaining quality assurance standards.

The physical demands of this role include standing, sitting, or walking for extended periods and the ability to move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance. This position requires a proactive attitude and a willingness to perform additional reasonable job duties as requested, contributing to the overall efficiency and success of the hotel’s sales and marketing functions.