Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $16.25
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment industry, specializing in sports content and casino gaming experiences. With a presence spanning 43 destinations across North America and advanced digital platforms like theScore Bet Sportsbook and Casino, PENN Entertainment offers a dynamic and vibrant work environment for individuals passionate about the entertainment and hospitality industry. Known for its commitment to diversity, sustainability, and fostering inclusive work culture, PENN Entertainment continuously innovates to provide thrilling and engaging experiences to its customers, making it a leading name in the sector.
Joining PENN Entertainment means becoming part of a fast-paced and exciting industry where teamwork, enthusiasm, and customer satisfaction are prioritized. The company emphasizes career growth and professional development, providing employees with the support and resources necessary to thrive and expand their potential within the industry. The part-time position offers a competitive base salary coupled with a comprehensive Total Rewards package that includes wellness programs designed to support employees' financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off accommodate the varying needs of the workforce and recognize their contributions.
This role focuses on maintaining an exceptional experience for guests by ensuring that service areas are clean, orderly, and efficiently managed. Responsibilities include clearing tables, resetting them according to venue standards, assisting servers by delivering food orders from the kitchen, and maintaining positive interactions with guests and coworkers. The position demands a proactive approach to customer service, attention to detail, and the ability to work collaboratively with a diverse team to support smooth operations. Additionally, it involves adhering to health department standards for cleanliness and participating enthusiastically in all aspects of venue preparations and service execution.
Candidates for this role are expected to demonstrate excellent communication skills, professionalism, and a readiness to work in a vibrant, sometimes noisy, environment. Physical stamina and the capacity to handle various tasks, including lifting up to 25 pounds and maneuvering in constricted spaces, are essential. Flexibility is required as schedules may include nights, weekends, holidays, and potential overtime hours. PENN Entertainment values individuals who bring energy, dedication, and a passion for delivering memorable guest experiences while upholding company standards and policies. The organization is committed to equal opportunity employment and invites candidates who are eager to be part of a transformative entertainment enterprise to apply.
Overall, this part-time opportunity at PENN Entertainment is a gateway to a rewarding career in the entertainment and hospitality sector. It offers the chance to work in a supportive and innovative environment that values employee contributions and fosters continuous learning and success. Employees are empowered to thrive personally and professionally while contributing to the broader mission of changing entertainment and enhancing guest satisfaction across multiple platforms and venues.
Joining PENN Entertainment means becoming part of a fast-paced and exciting industry where teamwork, enthusiasm, and customer satisfaction are prioritized. The company emphasizes career growth and professional development, providing employees with the support and resources necessary to thrive and expand their potential within the industry. The part-time position offers a competitive base salary coupled with a comprehensive Total Rewards package that includes wellness programs designed to support employees' financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off accommodate the varying needs of the workforce and recognize their contributions.
This role focuses on maintaining an exceptional experience for guests by ensuring that service areas are clean, orderly, and efficiently managed. Responsibilities include clearing tables, resetting them according to venue standards, assisting servers by delivering food orders from the kitchen, and maintaining positive interactions with guests and coworkers. The position demands a proactive approach to customer service, attention to detail, and the ability to work collaboratively with a diverse team to support smooth operations. Additionally, it involves adhering to health department standards for cleanliness and participating enthusiastically in all aspects of venue preparations and service execution.
Candidates for this role are expected to demonstrate excellent communication skills, professionalism, and a readiness to work in a vibrant, sometimes noisy, environment. Physical stamina and the capacity to handle various tasks, including lifting up to 25 pounds and maneuvering in constricted spaces, are essential. Flexibility is required as schedules may include nights, weekends, holidays, and potential overtime hours. PENN Entertainment values individuals who bring energy, dedication, and a passion for delivering memorable guest experiences while upholding company standards and policies. The organization is committed to equal opportunity employment and invites candidates who are eager to be part of a transformative entertainment enterprise to apply.
Overall, this part-time opportunity at PENN Entertainment is a gateway to a rewarding career in the entertainment and hospitality sector. It offers the chance to work in a supportive and innovative environment that values employee contributions and fosters continuous learning and success. Employees are empowered to thrive personally and professionally while contributing to the broader mission of changing entertainment and enhancing guest satisfaction across multiple platforms and venues.
Job Requirements
- Must be 18 years of age
- High school diploma or equivalent
- Knowledgeable of food and wine
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule including nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Able to work in constricted areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Must be 18 years of age
- High school diploma or equivalent
- Knowledgeable of food and wine
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule including nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Able to work in constricted areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Duties
- Clearing all tables and resetting them for new seating in accordance with venue standards
- Ensuring each table is ready for guests' arrival in accordance with venue standards
- Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them
- Monitoring tables to assess guests' needs by anticipating and responding to guest requests when meal has been completed
- Keeping the table clear to provide a clean and neat eating area
- Restocking and cleaning assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
- Attending pre-shift meetings
- Maintaining a regular and consistent attendance record
- Participating as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
- Declaring tips through time and attendance system at the end of each shift
Job Criteria
Experience
No experience required
Job Location
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