Food & Beverage Runner - Final Cut - PT

Toledo, OH, USA|

Job Overview

Compensation

Hourly

Range $10.75 - $16.25

Benefits

Health Insurance

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Job Description

PENN Entertainment is a leading integrated entertainment company that operates 43 destinations across North America. The company is at the forefront of providing a diverse range of experiences, including sports content, casino gaming, and online sports betting and iCasino through theScore Bet Sportsbook and Casino. With a strong commitment to fun, innovation, and creating memorable experiences, PENN Entertainment has grown to be a top destination for entertainment seekers and gaming enthusiasts alike. They pride themselves on fostering a work environment centered around diversity, sustainability, and team member development, which makes them a highly sought-after employer in the entertainment industry.

At PENN Entertainment, you will work in a fast-paced, dynamic environment where employee enthusiasm plays a crucial role in helping guests have enjoyable and fun experiences. The company offers a supportive workplace culture that values career growth and well-being, including wellness programs tailored to support financial, physical, and mental health. Employees benefit from competitive total rewards packages that include day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that grows with tenure.

The role offered is crucial to maintaining excellent customer experience within PENN Entertainment's venues. As a team member, you will collaborate with servers, hosts, kitchen staff, and supervisors to ensure the smooth operation of dining services. The position requires high energy and attention to detail to clear and reset tables according to venue standards, prepare tables for guest arrivals, and deliver food orders efficiently. Your abilities to communicate effectively and maintain a positive, professional attitude will be essential in engaging with guests and coworkers. You will also participate in pre-shift meetings and maintain a regular attendance record to support team reliability.

This role demands physical stamina, as it involves working in a fast-paced environment with noise and bright lighting, and requires mobility and the capability to lift up to 25 pounds. The company also expects adherence to professional appearance standards and excellent customer service skills. Overall, this position at PENN Entertainment provides a unique opportunity to be part of a vibrant, forward-thinking organization that is reshaping entertainment while supporting career advancement and employee well-being.

Job Requirements

Must be 18 years of age
High school diploma or equivalent
Knowledgeable of food and wine
Read, write legibly, understand and speak English
Excellent customer service and communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

High school diploma or equivalent
Knowledgeable of food and wine
Excellent customer service and communication skills
Read, write legibly, understand and speak English
Must be 18 years of age
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy

Job Duties

Clearing all tables and resetting them for new seating in accordance with venue standards
Ensuring each table is ready for guests' arrival in accordance with venue standards
Performing service duties for servers by picking up their orders when ready in the kitchen and delivering them
Monitoring tables to assess guests’ needs by anticipating and responding to guest requests when meal has been completed
keeping the table clear to provide a clean and neat eating area
Restocking and cleaning assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards
Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
Attending pre-shift meetings
Responsible for maintaining a regular and consistent attendance record
Participating as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
Declaring tips through time and attendance system at the end of each shift