Food & Beverage - Recreation Manager

The Woodlands, TX, USA|

Job Overview

Compensation

Salary

Exact $57,000.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

vacation

sick leave

Holiday pay

401(k) savings plan

Job Description

The Woodlands Resort, Curio Collection is a distinguished and beloved hospitality establishment located in the Houston area, celebrated for being the perfect retreat nestled just two miles away from The Woodlands Waterway. This resort has proudly marked 50 years of wonderful service in conjunction with the milestones of The Woodlands township itself. Known for its commitment to exceptional guest experiences and maintaining high standards of quality, comfort, and service, The Woodlands Resort is part of HEI Hotels and Resorts, a respected organization recognized for valuing its people as its greatest asset. HEI Hotels and Resorts fosters an inclusive work environment, prioritizing the wellbeing, development, and satisfaction of associates and offering competitive compensation and comprehensive benefits. The resort is proactive in creating a workplace culture that embraces diversity and inclusivity, encouraging even those candidates whose experience may not perfectly align with all job qualifications to apply, thereby supporting opportunities for growth and career advancement. They also greatly value U.S. military experience and extend an open invitation to qualified veterans to join their team.

The role offered at The Woodlands Resort involves managing and overseeing the operations of the restaurant, room service, and various food and beverage outlets within the property. This position demands strong leadership and organizational skills to ensure smooth daily operations across breakfast, lunch, and dinner services as well as bar services. The successful candidate will be responsible for enhancing customer satisfaction and maintaining high-quality service standards while complying with corporate, franchise, and governmental regulations. Financial oversight plays a critical aspect of the role, requiring the management of budgets including labor, food, beverage costs, and other operational expenses to maximize profitability. Moreover, the position demands proactive response to customer feedback, creation and implementation of promotional initiatives, and maintaining operational maintenance and sanitation standards. Strong human resource management is integral, including recruitment, training, motivation, and performance management of outlet staff. This role is designed for an individual with previous hotel and restaurant management experience who possesses a thorough understanding of hospitality operations, safety and quality assurance standards, and the ability to work efficiently under pressure while communicating clearly with diverse teams and guests. This position is salaried, with compensation set at $57,000 annually, and does not include tipping or discretionary bonuses. Overall, it is a key leadership role that offers an opportunity to contribute to the continued success and reputation of a prestigious resort while developing a career within a supportive and values-driven company.

Job Requirements

Minimum two years of post-high school education
Two plus years of full employment in a related position
Hotel experience preferred
Knowledge of restaurant and hotel practices and procedures
Strong leadership and communication skills
Ability to analyze information and make decisions based on policies
Knowledge of hotel operations, including marketing, safety, personnel, budgeting, and long-range planning
Ability to motivate and develop staff
Strong organizational skills including planning and delegating
Effective written and verbal communication
Ability to work under deadlines and adapt communication style

Job Qualifications

Minimum two years of post-high school education
Two plus years of full employment in a related position
Hotel experience preferred
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work
May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines
Supervision, management, and communication skills are required
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations
Ability to make decisions which are generally guided by established policy and procedures
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Duties

Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods
Direct the day-to-day operations of the bar operations
Manage the human resources in the various outlets in order to attract, retain and motivate the associates
interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate
Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s)
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects
Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market
Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned